Unwanted Caption Line Breaks - Spanish Captions

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  • Updated 6 days ago
Using Camtasia 2019. I have a Project I created with English captions displaying under-video.

I was provided a translation document from our translators. I copied that translation document into a text file, then created an entirely NEW caption track (deleting the old one) in a new project, which I named "Spanish".

I used Sync Captions to insert the breaks where they go. In preview, captions are ADA and no caption is longer than three lines.  HOWEVER...

When I build the project, there are random line breaks inserted that cause some captions to be four, sometimes five lines instead of three.

I cannot figure out why this is happening - anyone ever experience this?

Thanks,

Matt
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Matt McDonough

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  • Frustrated

Posted 3 weeks ago

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kayakman, Champion

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using Camtasia 2020?

are you seeing when played locally, or when hosted on screencast.com?

new smart player changes how captions are displayed; I have seen the extra lines and strange breaks


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paulwilliamengle

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Also, not for nothing - but does buying 2020 give you access to older versions - or do you need to have paid for those? 
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Joe Morgan

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Yes, Keys unlock previous versions.
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Joe Morgan

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I'm not so sure the Smartplayer won't update for all versions.
Typically, It updates in the background when you fire up Camtasia. To keep it current.
Why they would drop support for other versions? Makes no sense to me.
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kayakman, Champion

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the on-the-fly smart player updates do not seem to affect Camtasia 9 or 2018; only 2019 and 2020; I believe the auto-update was introduced in 2019?
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sergio.zacharias

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Exactly the same problem. I think that it has to do with the automatic size given to the captions black rectangle. HTML shows the line break command after the "ser" and "sería" words, even though they are not in the original SRT file. Changing paragraph formatting, letter size or font had no effect, ADA compliance or not, had no effect too.  I found no way of manipulating the black rectangle size.  Some help would be really appreciated.
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thecarth

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Same problem here. 
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cpforbes

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I'm also having this problem. It's frustrating.
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jane.haselden

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I have this problem too. It's impossible to solve. 
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Joe Morgan

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I continue to be fascinated by this error.

TechSmith is aware they broke the Player.

Why can't they release the previous stable version until they fix the problem?
I'm thrilled I don't need the player.
I would be besides myself if I did.
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MingoTanaka

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Same problem here. Tired of having to explain to my reviewers that it's a player bug.