Upgrade From One Mac OS/X to another new one broke Snagit?

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  • Updated 5 months ago


All,
I just upgraded from ElCapitan to Mojave on the Mac, using SnagIt 4.0.   Now when I do a screen capture, it acts strangely (see enclosure).

See how that "cropped: area overlaps what I captured?   This never use to happen.  Rather, one would be right on top of the other.

How do I restore this behavior?

THANK YOU!!
Joe
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joe

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Posted 5 months ago

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Luke Griffioen, Employee

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Hi,

If you click on the Snagit menu and choose Check for Updates... you should get an update for version 4.1.10, which will work much better with macOS Mojave. 
Please note that our latest version, Snagit 2018, has full Mojave support, whereas version 4 will work for anything except video recording.
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joe

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Thank you!    I will try it now.
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joe

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It worked sir.    Thanks again!
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pjonesCET

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Also you can wait a couple of days and update to the latest SnagIt 2019
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Luke Griffioen, Employee

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That's correct! Although anyone who purchased in the last 30 days will get the upgrade for free.