Upgrade from the Snagit 2018 to the Snagit 2020

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  • Problem
  • Updated 4 months ago
I upgraded to the Snagit 2020 version but now my video recording does not record the full audio transcript. I can see that my mouse cursor is still moving and the video is still being captured but the audio shuts off about 20 seconds before the video stops. How do I fix this?
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diem

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  • frustrated

Posted 4 months ago

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Ed Covney

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How was the audio created? How long is it? What kind of file is it?
How was the video created? How long is it? What kind of file is it?