Upgrade Snagit 2.0

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  • Updated 8 years ago
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A few months ago I bought Snagit 1.0.4 Now I get a message that there is an update to Snagit 2.0, but I have to pay for that because I have no paid latest version. I think this is kind of weird! How do I solve this problem because I don't want to pay two times for the same product
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Posted 8 years ago

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Photo of coolfactor


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Quite often a major version update (from 1.x to 2.x) will require a new license. Not sure if that's the case with Snagit or not, but it sounds like it.
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Jason Eagleston, Employee

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Coolfactor is correct, a new license is required for a "major" upgrade. It is important to point out that existing customers are offered the discounted (50% off) price on Snagit, so you will not be required to pay the full price for a new major version of the software.

I'd be happy to provide more detail or answer any additional questions you might have on the topic.



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