Running Snagit.exe to upgrade to version 12.1 (I have the
maintenance agreement), I get the dialog box to Modify/Repair/Remove. I
selected the Repair option (since I did not see an option to upgrade). I get an
error dialog box giving Error Code 1316. I tried this twice with the same
result. I tried redownloading and running it again and it appears to have
successfully upgraded to version 12.1 (the About SnagIt dialog shows Version
12.1.0 (Build 1322) - Jun 24 2014).
1) I assume I'm good.
2) I would recommend the dialog to install the upgrade be made clearer to avoid confusion to other users.