Upload viewable image to Google Drive

  • 7
  • Problem
  • Updated 3 years ago
  • Solved
I've been doing screen capture and upload to Google Drive using built-in function. It has been uploading viewable format (i.e. png).

However, starting version 13.1.2, I noticed that it is uploading .snag format.

Is that intentionally designed as such?

Because this makes the process of sharing images much longer - now I have to first save as png, then upload to Google Drive.

Compared with previous version, it is just capture and share.
Photo of trevor.thum


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Posted 3 years ago

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Photo of Robert R.

Robert R., Online Community Admin

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Official Response
Hi everyone;

I wanted to let everyone know that we now have a fix for this issue and you can head to the Support Article that covers it, or you can follow the below steps.

  1. Download and save the updated Google Drive output here.
  2. Double click the file to install the update.
  3. Restart Snagit.
Feel free to reach out to me here if you run into any issues.