Uploader is not working

I am unable to upload files into my account either by dragging and dropping or by selecting file
file is in mp4 format

awisechoice

0 Posts
0 Reply Likes
very frustrated

Posted 10 months ago

10 months ago

Robert R., Online Community Admin

1521 Posts
449 Reply Likes

Hi there!

How long are the MP4 files that you are trying to upload to Screencast.com? Do you have the space available (you can check by going to https://myaccount.techsmith.com/ and clicking on 'Manage Screencast.com' and checking your total storage and bandwidth)?

-Robert

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