Uploader is not working

  • 1
  • Problem
  • Updated 2 years ago
I am unable to upload files into my account either by dragging and dropping or by selecting file
file is in mp4 format
Photo of awisechoice


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  • very frustrated

Posted 2 years ago

  • 1
Photo of Robert R.

Robert R., Online Community Admin

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Hi there!

How long are the MP4 files that you are trying to upload to Screencast.com? Do you have the space available (you can check by going to https://myaccount.techsmith.com/ and clicking on 'Manage Screencast.com' and checking your total storage and bandwidth)?