Uploader is not working

  • 1
  • Problem
  • Updated 8 months ago
I am unable to upload files into my account either by dragging and dropping or by selecting file
file is in mp4 format
Photo of awisechoice

awisechoice

  • 0 Posts
  • 0 Reply Likes
  • very frustrated

Posted 8 months ago

  • 1
Photo of Robert R.

Robert R., Online Community Admin

  • 1467 Posts
  • 418 Reply Likes
Hi there!

How long are the MP4 files that you are trying to upload to Screencast.com? Do you have the space available (you can check by going to https://myaccount.techsmith.com/ and clicking on 'Manage Screencast.com' and checking your total storage and bandwidth)?

-Robert