USB iMicro heaset problems connecting

  • 1
  • Problem
  • Updated 2 years ago
Im having a problem with my USB IMicro headset, i plug it in and it tells me "Unknown Device" and a message pops up "Device Driver software was not successfully installed" Iv tryed everything i can thing of i need help please
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Kay Kay Loves Chu

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  • Frustrated

Posted 2 years ago

  • 1
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Jessie O'Donnell, Influencer Relations Coordinator

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Hi, Kay Kay!

Could you please open a tech support ticket so we can take a closer look? http://bit.ly/ts-gethelp
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Kay Kay Loves Chu

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yea shore thing but how Exactly do i do that for this type of thing
(Edited)
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Fred Grover, Champion

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Hi Kay Kay,

Here is the information on how to do this below for contacting TechSmith Support is below and I hope this information helps you a little bit more. Thanks for posting and have a great day/night. Let us know what you find out and if this issue gets resolved by posting back here please and thank you.

https://support.techsmith.com/hc/en-us

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    +1.517.381.2300
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    800.517.3001 (U.S. & Canada Only)
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