User views Snagit 2018 bought Nov 1st

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  • Updated 1 year ago
Would be good if we could consolidate our findings re 2018 version under one spot, otherwise becomes even more tedious. I took a holiday from Snagit, in the hope that TechSmith would clean up a lot of the problems reported by users. This seems not to be the case. Rick knows the details I am almost 100% sure. Rick??

Problem 1 Needs to be v. quickly solved
Also bought Super Stamps. Trying to install this Documentation refers to copying them over in their graphic files to the stamp folder. Instructions are:
1) Open editor 
2) Choose Tools/Stamps.
The problem is there is no tools menu visible when the snagit editor is opened. and for some strange when I try to copy into the stamps folder, nothing gets copied.
This is not a great start at all.
Problem 2
As mentioned in a separate post, tried to find version installer for version 11.*** which I had used before. Could not find that by searching on the TechSmith Web site.
This is not good. In fact it is very basic.
Problem 3.
Website here a bit clunky. The overall categorisation ain't too hot. But the instructions are childlike. When you come in you enter a title, and have to choose one of the appropriate categories - they should add bugs as a category. (Anyone then experiencing something they regard as a bug, should be able to see a lit of these, when they were reported, and hopefully when fixed. That is too simple for TechSmith but would save its users immense time, obviously they are not interested as I made such a suggestion over a year ago I think.
But back to the clunkiness and negligence of the web site, after you choose one of the inappropriate categories, you have a message, you can complete your posting below. 
This is not good. Why becasue it is NOT BELOW, BUT ABOVE.
Hardly confidence inspiring.
Problem 4
I don't think you can have a safe version running eg 11.46 - I think - and try to start another version, because a message comes about setup being locked. 
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britur

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  • very frustrated in seeing how Snagit has not benefited from our time consuming input a year ago. Too bad.

Posted 1 year ago

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Rick Grunwald

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Current Full and old version can be downloaded either via FTP (copy and past the address into your browser) or from the web page
ftp.techsmith.com / ftp://ftp.techsmith.com/

https://www.techsmith.com/download/oldversions?_ga=2.170230752.1324885211.1502135048-196233863.14978...
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Rick Grunwald

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Open the editor and choose  STAMPS. In the upper right corner there is a dropdown that defaults to "my stamps" Under there are all your super stamps along with the techsmilth ones you may have installed
That device for selecting stamps is an abortion. I have a request in to fix it. Please add your 2 cents

https://feedback.techsmith.com/techsmith/topics/please-fix-the-stamps-organizer-as-it-was-horribly-b...
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Rick Grunwald

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Brian, they DID listen and there are some changes. It is more stable for one and check out the tool bar in the editor. You can add most menu items now
I hope the\is is a trend
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britur

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Well I will fight like hell for a category of #"bugs" with info on date posted and a seprate column status/fixed/pending/by date etc.
Also if TS had any brains, searching for versions shoulld take you to the right place to download. As it is I was in a hurry and had no choice other than to purchase. But 30 days.
Are you still pushing them to implementg what is in their own best interests.??
Unless this changes, I will use TechSmith as an example of a magnificent company etc etc who brilliantly downgraded their product.
The link below I am using to get the UK govt to chnage its stupid Brexit decision, also some magnificent cartoons featuring your as some describe him your best ever president. Soon to be let loose on the world for 12 days!
https://gobaug.org