Version 18 slow start

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  • Problem
  • Updated 11 months ago
I have Windows 10 64 bit and have had it with how slow snagit 12 has become, sooooo I paid to upgrade to 18.

No help, so sad.

Takes over 40 seconds to take a snag and open the editor.
Once the editor is already running, it is better but still slow.

What are the registry and other fixes trchsmith says can fix it.

Thanks
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Ken Petschauer

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Posted 11 months ago

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Rick Grunwald

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This has been going on for some time with some users. I am not having the issue with Windows 10 x64 fall creators update so it can be fixed. For a couple of people, reinstalling windows was the fix (no that is not a suggestion to do that) You can contact support by phone and they will walk you through what needs to be done . They will want to know how many monitors you use, the resolution(s) and  more as these have been issues in the past
You can Submit a ticket

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