RD Perez ,
Snag-it started going downhill with version 12. I have had all of the versions since the beginning, and I was one of those who requested that it be able to capture video long ago. The GUI (user interface) became much worse in 12, and harder to use. In my opinion, 11 was the best and stick with that one! I wrote Tech Smith about version 12 being so poor, but they appear to not listen to their constituents!