Version 3.1.6 Keeps crashing and slower than previous version

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  • Problem
  • Updated 2 months ago
Today  I got a message to upgrade my Camtasia version for Mac. After this update, the app stated crashing and I opened it many times. I also restarted my iMac and still same issue. The previous version was working smoothly without any issue !!!! 
What happed now !?
I am constrained to use another app for editing my videos now ! I can't delay my work. 
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Badar Al Raisi

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  • Furstrated

Posted 2 months ago

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Paul Middlin, Employee

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In order to get a close look at exactly how/why you are crashing, it would help if you submitted a support ticket. This way we can get some files from you and do a better diagnosis of what's going on with that machine-
https://support.techsmith.com