Version 8.6 - Complete Trash?

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  • Updated 9 months ago
  • (Edited)
As a manager to software instructional designers / trainers, I decided to get my hands dirty again so I could truly appreciate what my direct reports go through. To that end, I decided to record a departmental product overview and then edit it to post on a share drive. Mistake? I started this effort Wednesday afternoon and come early Saturday morning (2am to be exact) I am beside myself! I consider my project on the least complex of the spectrum, a 76 minute MP4 that I merely want to edit out "Uhms", and "Ahs" to come up with a video that is very succinct. But the crashes I've experienced in the last 2 days have been tremendous! I mean, I starting hitting "ctrl+s" after EVERY edit (i.e., cut, drag) but the software crashed every few minutes. I stuck it out because, aside from being obstinate in nature, I wanted a true sense of what my direct reports go through. This software literally crashed every few minutes! I shut down every app I was using, excepting Skype for Business as I had to have my employees get to me somehow, but there was NOTHING ELSE running on my computer! Still Captivate 8.6 crashed every 180 seconds without fail. I am now considering finding another video editing software for my team. Has anyone else experienced such frustration? I am using Windows 7 with 294GB of free space.
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cstargio

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  • FRUSTRATED!

Posted 9 months ago

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Jigs Gaton, Consultant

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Well, I've been frustrated with Camtasia for Windows many times over the years and up until V9 in Windows 10. Currently, I am doing all production work using Camtasia for Mac 3.1.2, and it works pretty much flawlessly on an older iMac. So I'm just going with what works :) Important to note, I primarily do short screen capture-based videos for YouTube distribution, no longer than 30 minutes or so. I also do all audio editing using Audacity, which you might want to consider...changes your workflow a bit but is much more efficient imo.
cheers,
jigs
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kayakman, Champion

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@ cstargio ...

you posted " ... Captivate 8.6 crashed every 180 seconds without fail ..."

this is the TechSmith CAMTASIA users forum; Captivate is an Adobe product

???
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cstargio

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Guess I should thank Jigs for reading between the lines. I indeed meant Camtasia!!!!!
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Jigs Gaton, Consultant

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Yes, I knew what you meant and figured it was autocorrect. ha! 
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kayakman, Champion

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OK, thanks for clearing that up

I used Camtasia on Win 7 for several years with generally excellent results

you mentioned at you are working with a MP4 clip on timeline; where did the MP4 come from?  what are its specs [dimensions, frame rate, etc]

there are some MP4s that Camtasia does not handle well

please advise further
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cstargio

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Thanks kayakman, I've been traveling so not on email much! It could totally be the file type as it comes from a Skype for Business recording. After the painstaking editing process, I now cannot produce the file. Lesson learned I guess? Always use latest version of Camtasia and ensure files provided are from reliable sources?
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kayakman, Champion

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can you play the Skype recording in some player?  If so, play it while capturing it with Camtasia Recorder; use that new trec file in your project work
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rg

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I have been working with Camtasia 8.6 for a while, and have noticed that it tends to freeze and crash when I deal with programs that use multiple clips from long recordings.  For example, I have several source MP4 files that are an hour long; from these sources, multiple sound bites need to be interspersed and are placed out of their original sequence along the timeline.  In addition, I there are many audio level adjustments as well as some video resizing.  There are numerous callouts.  Thus, although the timeline runs 30 minutes, the sources represent many hours of source material, and the project is complex enough that Camtasia to freezes and/or crashes periodically.  This bug is common for many video editing programs -- but not with the higher end packages like Avid, Final Cut Pro, etc.  If it's any comfort, Camtasia 9 is not much better -- it removes the ability to export MP3 audio, won't let you adjust some animated callout timings, and crashes for many other reasons.  Moreover, neither version (8 or 9) handles 48kHz audio samples very politely, and neither provides robust audio adjustment tools.  Still, after all -- like a dear but dotty old auntie -- Camtasia 8.6 is my first preference for many projects because it's often the easiest and most efficient tool for some jobs.
(Edited)