Vertical scrolling capture issue

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  • Question
  • Updated 5 months ago
  • (Edited)
I've been using Snagit 4 on a Windows PC for years where I've always had 3 options for the scrolling capture of web pages, each indicated by big yellow arrows, while using Chrome:

  1. Horizontal
  2. Vertical
  3. Entire page
I've recently started using a Mac and it seems I can only scroll capture the entire page.  There are times when I only want to capture the visible area, in terms of width, of a web page.  This was easily done in Windows with the vertical scrolling option.  On my Mac I only have the arrow in the lower right corner of the window to scroll and capture the entire page.

Am I missing something?  Is this a limitation on the Mac?

I'm using Snagit 4.1.10 with macOS Mojave 10.14.2
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Michael

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  • dazed and confused

Posted 5 months ago

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squirema

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I'm using SnagIt 2019 also on macOS Mojave (v10.14.3).  If you liked using an All-In-One capture in your web browser with SnagIt Windows, SnagIt Mac doesn't support that.  For the type of capture that you're describing, try using a Panoramic capture.  If you capture too much of the screen using that method, you can always use the CutOut tool to remove any excess area captured.  With Panoramic capture, first you designate the upper left hand corner and then second designate a temporary lower right hand corner,  Then press the Start button. Then scroll pulling the lower right hand corner down to the real lower right hand corner, scrolling in your web browser if need be.  When you find that spot, be it either down or to the far right, set your area's far bottom corner there and press the Stop button.
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Luke Griffioen, Employee

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Hi,

Snagit mac does support automatic scrolling captures in Google Chrome, Firefox, and Safari, however, Chrome and Firefox don't use standard macOS controls like Safari does, so we are actually not able to tell if a page can scroll horizontally, vertically, or both hence the one diagonal scrolling arrow. If you only want to scroll vertically and not get the whole width, you can do this by using Safari.

squirema - if you're not seeing the arrows at all, check to make sure that scrolling capture is enabled https://support.techsmith.com/hc/en-us/articles/203732578-Snagit-Mac-Enable-Scrolling-Capture-on-OSX
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squirema

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Your suggestion works!  I am now able to do scrolling capture and all-in-one using SnagIt 2019.  Thank you for your very helpful instructions.
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Michael

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Ok, thanks.  I'll try using Panoramic capture with Chrome or just use Safari when I don't want to capture the entire width of a web page.