Video gets stuck

  • 1
  • Question
  • Updated 2 years ago
I have a problem with video 'sticking' and then 'playing'. This happens mostly when creating transitions but also happens when I separate audio , but even when none of the above are happening? Help please.
Photo of Mark

Mark

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Robert R.

Robert R., Online Community Admin

  • 1614 Posts
  • 514 Reply Likes
Hi Mark;

There could be a number of issues causing this behavior and as such the best place to determine the issue is to open a support ticket. They would be able to help figure this out with you.

-Robert