Video is lighter

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  • Updated 3 months ago
  • Answered
Hello, recently I got the new version of Camtasia which is Camtasia 2019.0.1, and when I drag a video it goes lighter color than it is. And even if I adjust it, it shows in the preview before editing nicely and when I finish saving the video, it back to a lighter color to the video that is saved.
I will have image attachments so you can understand me.

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Thomas MP

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  • sad, need help please.

Posted 3 months ago

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Photo of Joe Morgan

Joe Morgan

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Is that a .trec file/Camtasia recording?

The reason I ask is theres issues with Nvidia graphics cards and Camtasia 2018 and 2019. You get a washed out Canvas and Production if you use your graphics card drivers. It's a long story with a lot of twists and turns.I'm not going go into all the details.

If you have a Nvidia graphics card and thats your issue. You can switch to software render mode and that should resolve the matter.

However, editing is much smoother using the Microsoft drivers and theres rules for that. I go into detail in this link. https://feedback.techsmith.com/techsmith/topics/camtasia-makes-nvdia-shadowplay-recordings-lighter-t...

I'm running a unreleased fix for the graphics card error. Theres a post from TechSmith in the link I posted above.

If this is not your issue.
What type of files are these? Camtasia recordings?

Regards,Joe