video quality

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Camtasia Mac v3.1.5 (103247):
I started using this because Articulate storyline's screen recording quality was bad. This ended up not being much better. I have a couple of questions and this is urgent because the client doesn't have this software and if solutions or suggestions provided will open a case for adding this software to their toolbox.

1. When exporting with and without adding out callout boxes, the quality is still blurry. My export settings are attached. I have maximized, but still not the best quality. 

2. Which browser would deliver the optimum quality? I am using chrome and have tried safari. Same results.

3. Why are the callouts not crisp when exporting? Is there any specific method I should follow?


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kaikoes

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Posted 2 months ago

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Robert R., Online Community Admin

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Hi Kaikoes and thanks for swinging by the community!

Blurriness on export is often due to a mismatch in recording resolution, project settings, and export resolution. What resolution did you select when you chose to record your project? If it was "Full Screen," are you running a Retina display Mac? In Camtasia, if you right-click/two-finger click on the Canvas surrounding the Preview and go to Project Settings, what size is listed?
-Robert
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kaikoes

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1. 1020 x575. The slide this will be placed on in storyline is the same size. 
 Another question :  When scaling in the preview window, does this affect export as well? 

2. Yes, I am using retina display on my mac
(Edited)
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kaikoes

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Another note: If I record at a smaller or bigger size, the recording area doesn't fit and I I then have to play with the browser size/zoom. 
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Robert R., Online Community Admin

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Hi there;

Scaling within the preview window for review purposes will not affect the output quality, but if you scale an image/video in the Studio using an animation, then it can deform the image/video, thus reducing the quality. When you are viewing the video after export, are you viewing it at 100% scale, or are you viewing it at full screen?

Note that 1020x575 is not considered "high definition" so if you place it on a hosting site like YouTube of Vimeo, they are going to rescale the video to a standard format (640x360 in your case) which will significantly reduce the quality.
-Robert
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Glenn Hoeppner, Employee

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Hi Kaikoes,

Generally speaking, resolution and scaling issues result in blurry output. We have a couple of blog posts about this I think you will find helpful:

https://www.techsmith.com/blog/crisp-clear-screen-video/

This one is a bit older and our software has changed a bit, but I think it's still relevant:
https://www.techsmith.com/blog/video-blurry-techsmith-tips/

The community can probably jump in and help out too, but if you find that you're still having issues, please open a ticket at https://support.techsmith.com and they should be able to help you out as well.

-Glenn
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Leif, Employee

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In your screenshot above, you have only increased the data rate for the audio so this will not affect the video.  In the video section, choose custom for the data rate and then drag the slider to the right.  Note that in doing so, the file size of the exported file will be larger.  At some point though (depends on the content of the video) the file size will increase without any noticeable change in the video quality.  If you have no concern about the size of the final file, then slide it all the way to the right to get the best quality available.

As a side note, in the audio section, the Encode audio option is unchecked, so with the current settings, there will be no audio in the exported mp4 file.
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kaikoes

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I am not inserting audio in these files. It's all system training with callouts unfortunately.

I don't think it's relevant to increase the file size if it's not going to add to improvement of video quality. And yes, I don't want a huge file size. I am recording a web-based application with very low graphic content as it is mainly text based.
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Glass442

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Hello Kaikoes,

Videos that are imported into Camtasia (Mac) 3 by default, are set to the canvas at the 1080p resolution (1920x1080). This means that if your video is not exactly 1920x1080, it will be scaled to have 1080 height and the width of the video will be scaled proportional to the videos original aspect ratio.

To change default option, select Camtasia 3 (in the top left), then from that dropdown select Preferences. Select the Canvas option (in top right).

Set Canvas Dimensions (for both Full Screen Recording and Region Recording) to Original Recording Dimensions.


Warm regards


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kaikoes

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I did that and hence my size being what it is. Attached is what I am talking about wrt making the screen resolution high. That recording window is too small. Maybe I'm missing something with how to record?????
(Edited)
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kaikoes

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Any takers here based on my video??????
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davemillman

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@kaikoes, have you viewed the tutorials contained in @ Glenn Hoeppner's reply to you above? They address your specific problem.

I was confused for years by the relationship between recording dimensions, project dimensions, production settings and player dimensions, so I understand your pain. Watch those videos, ask more questions if you don't understand.