Video will not play in editor (2.8.10 on OSX)

  • 1
  • Problem
  • Updated 2 months ago
This seems to be a common problem yet none of the fixes listed in other threads seems to work.

I can't play videos in my editor. I can drag the playhead by hand and scroll through the video but not play it.

This is 2.10.8 on OSX (El Capitain) and the fixes listed here:
https://feedback.techsmith.com/techsmith/topics/video-wont-play-in-editor-camtasia-8-build-3822

and here:
https://support.techsmith.com/hc/en-us/articles/360016068192-Camtasia-Windows-Play-Button-Does-Not-P...

Do not work.


Photo of Mark Jeftovic

Mark Jeftovic

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 2 months ago

  • 1
Photo of Paul Middlin

Paul Middlin, Employee

  • 1248 Posts
  • 317 Reply Likes
In the two threads you linked to, they are for Camtasia *Windows*.
It's hard to troubleshoot an old version on an old OS, so it would certainly be best if you updated to the latest on both. However, I can understand why that might be a challenge since there is probably a good reason you are 3-4 versions out of date on both.

Have you tried:
  • Rebooting
  • Closing down ALL other programs to free up memory
  • Using just a recording on the timeline from Camtasia
  • Using just another video (instead of a recording) on the timeline