Video Capture Problem /w Snagit 11

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  • Problem
  • Updated 7 years ago
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I am having trouble with the new video capture feature in Snagit 11. (Using Windows 7 Enterprise, 64bit Version) When including the task bar in the capture the resulting video shows colour distortions ghosting. See a brief capture of this web page, including the task bar here...

http://screencast.com/t/ebvZaJdwOs0J

... now another from the same web page, not showing the task bar here...

http://screencast.com/t/OKkD47IR8

What gives?

Thanks,
Phil
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Phil

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  • frustrated

Posted 8 years ago

  • 4
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Wade Stevens, Employee

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Official Response
Phil,

Today we released Snagit 11.1.0! This version has a fix for the video capture issues you were experiencing. If you select check for upgrade from the help menu you can get the new version or you can also download it from here...

http://www.techsmith.com/download/sna...

Thanks for taking the time to give us feedback and enjoy the new version!

-Wade