Video Capture Problem /w Snagit 11

  • 4
  • Problem
  • Updated 8 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Inactive threads; archiving to prevent necroposing

I am having trouble with the new video capture feature in Snagit 11. (Using Windows 7 Enterprise, 64bit Version) When including the task bar in the capture the resulting video shows colour distortions ghosting. See a brief capture of this web page, including the task bar here...

... now another from the same web page, not showing the task bar here...

What gives?

Photo of Phil


  • 5 Posts
  • 0 Reply Likes
  • frustrated

Posted 8 years ago

  • 4
Photo of Wade Stevens

Wade Stevens, Employee

  • 28 Posts
  • 0 Reply Likes
Official Response

Today we released Snagit 11.1.0! This version has a fix for the video capture issues you were experiencing. If you select check for upgrade from the help menu you can get the new version or you can also download it from here...

Thanks for taking the time to give us feedback and enjoy the new version!