Video is blurry after producing

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Hi Team

I have looked through most of the threads and have attempted to try some of the proposed solutions but to no avail. Admittedly I'm not a technical guy (so the talk of codecs..etc I will get lost a little). So would appreciate the layman's explanation to help me out. :)

Our company is venturing into producing small tutorials (elearning) using PowerPoint. I have just purchased Camtasia, gone through all the tutorials. My desktop has a resolution of 2560x1440 (its a Dell 27" XPS) bought specifically because its specs are good for video work.

My issue is the same as many I guess, and that is in the preview its clear but when I produce it to any of the file formats (mp4, avi, wmv, etc.) it still looks blurry.

I record and produce in the same size as recommended - but its still blurry.

I have attempted to reduce the resolution of my monitor to 1920x1080, then tried 1280x720 for both recording and producing but the results are still blurry (and have also saved in the different formats). In 1280x720 on my monitor it looks very 'blocky' and would prefer to record in its native resolution.

During the pan/zoom, it does become a little clearer but that's no good if I need to go to full screen. I have played on different media players but they all look the same - blurry.

I only need the video (not the player) as it will be played/ hosted via Vimeo.

I have used the Custom options for producing video but with little success.

Its a great tool and the green-screen feature is great - its just disappointing not being able to view it in all its detail.

Would appreciate any help.
Thanks
Mark
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Mark

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Posted 5 years ago

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kayakman, Champion

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what are the editing dimensions set to when you work on the project?

almost always if capture size [1920x1080] = editing dimensions = produced video dimension then outcome is excellent quality

also, do custom production to MP4 and set quality to 70%

please advise ...
(Edited)
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Fred Grover, Champion

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I do this same thing but I have to say that when it comes to the text it seems real blurry compared to what it looked liked when produced in Camtasia Studio 7. Any suggestions for that kayakman? Thanks.
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kayakman, Champion

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Hi Fred; I now do all my captures at 1920x1040 [not showing task bar] on a laptop with external 24" monitor; I screencast a lot of high density, very busy, small font UI apps, using 70% quality; my productions, when full screened, are almost indistinguishable from the live apps

I saw in another post of yours that you use a smaller monitor; early in CS8 builds, I did a lot of work on an older system with a 1280x1024 monitor; those productions, when full screened, also looked great.

on stuff I did back in 7, I don't remember those productions being sharper than with CS8.  however, there was a time, early CS8 versions, where photo slide show videos made w/7 seemed better than when same project rendered w/8.  but not so anymore

not sure what issue you could be running into
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Mark

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Hi Guys

Thanks for the quick responses - and have tried everything suggested but still get the same blurry results, especially with text when reading it full screen.

Like previously, I have recorded and produced in 1920x1040 with the monitor resolution in its native 2560x1440 and it looks very blocky even when viewing it normally and it cuts so much of my viewable screen away that you sacrifice all the tool bars just to look at the screen because of the size differences.

I have also changed the monitor resolution to match the editing conditions of 1920x1040 - but the results were the same. I have also tried the 70% (and putting it to 100% quality) in different tests.

Also the video sizing for the 'custom produce' is maxiumum 2048x1152. I have tried to 'max' out all other settings to their highest to see if this makes a difference and it doesn't.

The 'best' results in terms of clarity so far was when I switched the monitor to 1280x720 and recorded and produced at this level - anything higher just gets blurry. (Also it negates the need to pan and zoom because its already at 100%). 

Can Camtasia handle higher resolution production - as the recording (previews) seem fine.

There must be something i'm missing...as I don't really want to record and keep switching my monitor resolution back and forth as it makes the other applications difficult to see/ navigate.

Still appreciate any help guys - thanks.

Regards
Mark


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Andy

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I have this problem too. It seems that any slight change of the video size (even just a change of video dimensions without resizing the actual video) will drastically decrease the quality of the video. Producing in Recording Dimensions renders the video crystal clear, though. I wonder if I'm doing anything wrong, or if it is just some random problem with Camtasia Studio.
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Dave O'Rourke, Senior Software Engineer

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Hi Mark,

This support article may help:  https://support.techsmith.com/entries/22833196-Camtasia-Studio-Produced-videos-are-blurry-or-seem-lo...

One thing to note is that in the current version (8.3.0) the Editor has a limit of 2048x2048, due to max texture sizes on many graphics cards.  Since your screen is larger in the horizontal direction (2560x1440), any video recorded at this dimension will be put on a texture that is 2048 wide, and this will degrade the quality.  The solution is to keep the width and height of the recording dimensions less than 2048.  You can do this by changing your screen dimensions to something smaller prior to recording, or by recording a smaller region of the screen.

Typically, it's easier/simpler to record the full screen.  But then this can present a problem for viewers.  The only way to play the video back at 100% scale would be to play it on a screen at least as big as yours.  If your viewers have a smaller screen, the video will be shrunk down, and this will reduce the quality.  So it's best to make the video at the smallest dimensions possible, while still allowing enough room for you to fit what you're trying to record.  Another benefit is that the smaller the dimensions, the smaller the file size, and the faster it will download for your viewers.

The simplest advice I can offer would be to record, edit, and produce at 1280x720.  This should give you a high quality on most screens.  If you want to record, edit, and produce at a larger dimension, you can.  But viewers with smaller screens won't see the same quality.

Hope this helps.
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Mark

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Hi

Would it be fair to say that CS8 ultimately only allows 1280x720 for clear recording? Which is a shame because it cuts out a lot of the resolution and screen that I wish to show.

I came across the post from 2 years ago and I was looking for solutions and the thread discussion was exactly the same issue with discussion on the comparison to CS7.

https://feedback.techsmith.com/techsmith/topics/cs8_quality_at_100_zoom_is_blurry_compared_to_cs_7

You mentioned mobile devices - but even phones like the new Samsung Galaxy S5 are 1920 x 1080... I've tried recording, producing and setting my monitor resotuion to this buts its still blurry. As previous posts metnioned, anything above that 100% we get the problem.

Will there be a patch or upgrade to assit with modern-day screen resolutions?

Thanks for the responses and help.
Mark

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kayakman, Champion

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regarding ... "Would it be fair to say that CS8 ultimately only allows 1280x720 for clear recording?"

In my opinion, NO

as my post above says, most of my work in CS8 involves captures and productions at 1920x1040; perhaps look at this example and let me know what you think ...

http://cookbookplus.com/Temp/TechSmith/HowTo/HowToRebuildProjectFromProductionFileSet/HowToRebuildPr...
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Joe Morgan

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Hi Mark,

This is my best suggestion for your situation.
Just make sure that when you produce your video to use 1920 X 1080.
This is a 1 min.  video to easier demonstrate what I mean.
I just realized that your monitor is in a 16 x 9 aspect ratio. So 1920 X 1080 should scale to full screen on your monitor. Disregard final comment in video.

Regards, Joe

(Edited)
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Mark

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Hi

Thanks for the tutorial and I have tried it this morning but the results are still the same - the text on the icons in the ribbon when at full screen are blurry until I zoom/pan in then it gets sharper. Again, the preview versions looks okay.

Also, if I'm doing PowerPoint with this technique, its fine until I go to 'slideshow' mode because it will then occupy the full screen and thus gets cut from the smaller recording window.

I'm still experimenting using your suggestion to find a suitable recording/window size.

I have 'screen captured' thus far what is the clearest view so far - but the text as you can see is not sharp.

Its getting a bit frustrating as you can imagine not being able to get the desired results - is there something I'm still missing?

Thanks for all the help guys.
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Joe Morgan

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I honestly believe that you have a great monitor to view. The extra pixels make close up viewing clearer and sharper. If Camtasia supported that resolution then maybe you would not have so many problems.

From a video editing perspective. That's a strange resolution, at least from my way of thinking. Televisions support 1080p, 720p, 480, these are all widescreen formats. And now even 4K. But None of them can display 2556 X 1440 as a native resoultion.

Anytime you change the native resolution of a recording or video 
"The Size if you will". Pixels will either be removed to make the image smaller or added to make it larger. This process is less than perfect. The fact that you can Zoom in and gain  some clarity is very strange indeed, that's certainty not "normal".

The short answer would be to hook up an external monitor that supports 1080p when you are recording. That should solve any screen capture issues. I'm not a tech guy but that seems like the easy solution.

I suspect that there may even be some conflict with other programs being run on that resolution of monitor.  
As an example, I used to use a 17" 1280 X 1024 monitor. ( Long Ago! ) That's quite small so I changed it's native resolution to 130% or some such thing and windows menus and other things could be scaled larger and more readable than windows itself  would allow . Some programs displayed normally, Mcaffee security was a different issue. You could not access it's settings menu and see everything, things were jumbled together.
When using VideoStudio everything displayed normally but some of the Plug-ins displayed very large when you tried to use them. This also made the viewing window blurry with-in that plug in.  
Mcaffee support was able to access my computer and see the problem. Their menu did not support adapting to odd resolutions. 
That was my Ahh Ha moment. I got an HD computer and 1080p monitor shortly thereafter and life has been good ever since. Your situation reminds me of these things and gives me a gut feeling. I'm afraid that's about as technical as I get at this point. 

That's not what you want to hear and I could be wrong. But that's where my head is currently at.

Good luck my friend, Joe








    
(Edited)
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John S. Richards

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Some older Power Point Tips here: https://feedback.techsmith.com/techsm...
In Power Point try the Create a Video step, then import into Camtasia for editing....
(Edited)
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Mark

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Hi Guys

Its that Ah ha! moment when I think I have solved my problems....
...perhaps this is what was trying to be articulated in some of the older forums pages I visited but they never had a step-by-step guide.

Just to give a quick step by step:

1. Firstly i changed my monitor resolution 'down' (which is still the max for camstudio) to 2048x1152, recording in full screen.
2. In camstudio, as per normal set the editing dimensions to 2048x1152
3. work on the test video applying a few quick pan and zooms for testing.
4. Went to 'Produce and Share' > then when to Custom 'add/edit'.
5. From here I clicked 'New' then proceeded to change a few options; such as: - check-box to stick with editing dimensions, frame rate to 30 and video quality to 70% (didn't notice much difference between 70 and 100%), put bitrate to 15,000.
6. It played okay (text was about 99% sharpness) and the zoom seems to be fine at 200%, and surprised to see at even at >500% it was still readable (a bit pixelated) - ( maybe that has more to do with my monitors native resolution?)

I still have no idea what the H.264 profile and level mean and what they do - I guess that's a question for another session..?! :)

Anyway, thanks for those contributions and help earlier...

Mark
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David F. Woodburn

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I have been having the same problem with web applications that I'm doing demos and training for. I was selecting Full Screen for the recoding but changed that by dragging the marquee to just the application (no address bar or open apps on the bottom for this Windows-based system). Works out to about 1680 x 920. Anyway, once I did that, everything got better. (My monitor is set for 1680 x 1060.)

One other issue that I ran into was when recording one particular web app, the navigation hyperlinks past the login screen would not work when I'd selected an area to record. BUT, when I switched from IE 10 to another browser such as Opera (I realize it's oddball, but probably Safari or Chrome or Firefox would work too.) then it worked fine. Not sure why that happened.
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Kelly Mullins, TechSmith Employee & Helper

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Official Response
Hello,

For information on preventing or fixing blurry Camtasia videos, please see this main topic:
https://feedback.techsmith.com/techsmith/topics/why-is-my-camtasia-video-so-blurry-get-help-from-the...

Kelly
User Assistance
TechSmith
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Johan Nieto

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I don't know if Im crazy , but when I produce with the previsualisation window at less than 100% I get worse results than when I do it at 100%...
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Mahsa Rezaei

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Hi Everybody.I also had the same problem. I read all people's suggestion but no improvement.
Finally i did something and it worked for me.First of all i should say that the video that was in HTML format after producing, had a good quality and  the produced video with mp4 format was blur.So i did as following and it worked for me:All changing sized to highest quality didn't work so i put the video dimensions to 720p :1276X760Then i clicked all video fragments and stretched them manually to fit the screen
then at produce and share also i chose mp4 up to 720p with no changes
after producing the video, when HTML was shown, i rig-clicked on the video and saved video in a different location on my PC.

And it worked.
before this i had tested all ways but no results.I think u should set the dimensions similar to what you choose for producing the video and also stretch video fragments to fit in wiondow. these numbers should be matched.