Vidoes have few seconds [intermittently] of partially blank and colorlines. Animaker video is uploaded in camtasia-then problem starts.

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  • Updated 6 months ago
Vidoes have few seconds [intermittently] of partially blank and partially colorful lines. The videos are created in Animaker and are perfect. I import the same into camatasia and edit it. the final videos rendered from Camatasia have these colorlines intermittently. Please help.
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shilpa

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Posted 6 months ago

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oferba

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Hello,

The best way to edit videos in Camtasia Studio Editor is to do it with its native AVI TSCC2 codec. Therefore,  
In order to avoid this kind of issues, whats need to be done (first an foremost) is to upload the original videos as-is and Export them to the AVI format (using TSCC2 compression for the Video and PCM 44.1KHz 16 bit for the Audio).

After the Export is done, you should upload the new files to a new project, and start the Editing from that point.

Another option you can try in order to fix this issue (If you've already made a lot of editing work...):
1. Backup all the materials and projects to another place. 
2. Do the process of Exporting the original videos to the AVI format as I've mentioned before.
3. Delete the original videos (After making sure (!) that you have a backup copy in another folder).
4. Re-Open an Edited Project, in that point - Camtasia Studio should ask you for missing (original video)  files - now you should carefully find them in their new AVI format and choose "as if" they were the original files...
5. Make your final Export again.

Good Luck!
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shilpa

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Thank you. Can I get to see anywhere how exactly it's to be done...maybe in a tutorial or anywhere else-- that should really be helpful. 
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oferba

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For AVI creation (step 2, above) see the embedded video (taken from https://www.techsmith.com/tutorial-camtasia-produce-share.html) - At 0:52 min, choose AVI instead of MP4. The AVI settings should be TSCC2 compression for the Video and PCM 44.1KHz 16 bit for the Audio.

After that just continue with the steps I've mentioned OR start again a new project to Edit.



(Edited)
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Joe Morgan

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What format does Animate use?

You can convert your footage using Handbrake if the footage is truly incompatible. It's much faster than exporting a brand new video from Camtasia. And may be a good option.

You can contact tech support to ensure the footage needs conversion. The problem may be related to your workflow or a setting on your computer. They can tell you with certainty if it needs converting at all.

I don't have a Animate video so I can't test it on my computer.

This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe


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shilpa

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i think it's done...thanks a bunch

Animaker has SD, HD and full HD options.