Virtual Cameras Not Available in Camtasia 2020

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This conversation has been merged. Please reference the main conversation: Camtasia 2020 will not record XSplit VCam camera source (Camtasia 2019 Does)

I had been using Camtasia 2018 for the last couple of years and virtual cameras always worked fine.

Last week I got a new computer and decided since I was starting anew, I'd go ahead and upgrade to Camtasia 2020, however, none of the installed virtual cameras show up as options within the program.

Does this have something to do with Camtasia 2020? Is there now some settings I have to tweak to get this to work?

I powered up my old system and took a screenshot (below) showing the virtual cameras as an option, but with Camtasia 2020 on the new system, the only option I have is the actual physical camera itself/none of the virtual cameras display (yet all the virtual cameras work fine in other programs, e.g. Zoom).  For what it's worth, both the old and new systems are Dell and are running Windows 10 64-bit.


Thanks in advance for any assistance.


Screenshot of Camtasia 2020 showing no virtual cameras




Screenshot of Camtasia 2018 showing virtual cameras



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Neal

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