Volume in timeline lower than in preview

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  • Updated 10 months ago
  • (Edited)
The sound in my timeline is very low. It's on 100% gain, but lower than in the preview in the media box or when I open it on my PC. I am really getting frustrated by all the 1000 bugs in Camtasia. At this point I am not even expecting to get a working solution, because that didn't happen for any of the other bugs. However, hope dies last.
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Florian

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Posted 10 months ago

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kayakman, Champion

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some details would help ...

what type of clip is on the timeline [source?]

select the clip, select the audio icon in the right-side properties panel; there should be a green "level" line on the selected clip; what level is it; does raising the level help

I have seen audio level issues when putting MP4s on the timeline [low volume]
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Florian

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The green line is at about 2/3 where it was by default. Camtrec + mp3 on the timeline.
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kayakman, Champion

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first, with the MP3 selected, and the green line in sight, grab the line, and move it higher

does that raise the volume?

you should also be able to raise the gain using the audio properties slider?

MP3s can cause issues in CS9

also try converting the MP3 to a WAV file type, the use WAV in your project

I don't use MP3s at all, but maybe free Audacity can do the conversion [to 16 bit, 44,100 hz]
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Florian

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People here already told me for my last bug that mp3 was the reason. It fixed nothing back then. Besides that, what a bout making that 220€ software compatible with this super common file format?
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Florian

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I don't want to raise the gain manually, because I will have to remember it every single time before I start cutting. You can't be serious.
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Joe Morgan

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Volume levels don't adjust themselves automatically.

Unless your audio files are already set to a proper level. You usually need to adjust the volume level to some degree before producing the video.

I do all my audio work in Adobe Audition and volume levels are handled there.I import a file that's ready to go.

In Camtasia there is no Audio level meter. So it's a bit of a guessing game as to what the output level will be.

You could do your audio work in the free program Audacity.

One way or another, you've got to take the necessary steps to produce high quality audio work yourself. If you want to produce quality videos. First class audio is critical to a first class video.

Regards,Joe
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Florian

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I DO prepare my audio in audicty and I make it louder there. Camtasia plays it with lower volume than the original file (and even lower than in it's own preview)
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Joe Morgan

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Don't export it as mp3. MP3 is a lossy format to begin with. The sound quality goes down hill just by saving the file.
Camtasia works best with .wav files save at 16bits and 44,000hz
I made the image below years ago and it still applies today.
 

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Florian

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I tried adding the goddamn WAV and it changed nothing, the same as it changed nothing when mp3 was the reason for my timeline to misbehave according to you guys. I am really frustrated by now. Absolutely no single problem of mine got solved here and this software costed more than 200€. 
Also I am not making a cinema movie for which I need f*cking 100% lossless sounds.
(Edited)
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Joe Morgan

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I don't know what to tell you and I'm sorry your having so much trouble. I don't have the issues you have.
You need to try support, they have the ability to sort out problems someone like me cannot. I'm just a Camtasia user without audio expertise.

This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe

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kayakman, Champion

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I'm out of ideas; suggest you contact free tech support
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Dubie

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Reading through this,  Is the volume issue just in the editor?

Is the video volume ok when rendered?

If it's just in the editor,  and you may have already checked but I'll throw it out here anyway,
the Camtasia sound may just be turned down on your system.

With Camtasia open and media with sound  on a track,  go to the sound icon on the taskbar and open the mixer.

Check to see that Camtasia sound is turned up.



If this isn't  relevant to the problem then try a "Repair of Camtasia" or as the others have stated,  Give support a shout.  Free and can't hurt.

:)
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kayakman, Champion

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well Joe, yet another photo finish; does that mean we both get a pat on the back :)