Wanted To Love It

  • 1
  • Problem
  • Updated 1 year ago
Have used SnagIt in the past. Got an email about the new version. New features seem awesome, so I'm running the trial. At first I thought I was going to buy it, but some serious issues changed my mind. Seriously slow to load. Frequent crashes. Very limited selection of shapes and callouts. GIF creator glitchy.
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3/3/3

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Posted 1 year ago

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Rick Grunwald

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Callouts and shapes can e downloaded from the web page
https://www.techsmith.com/snagit-accessories-stamps.html?utm_source=product&utm_medium=snagit&am...

As for excessive crashes or slowness issues You can Submit a ticket as that can be a lot of things
       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Chat Support Hours.

You can reach the “CHAT” Support Team for assistance from

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3/3/3

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Hey, thanks for the link to the downloads. As for resolving the crashes, I don't have the time to help Snagit solve a problem that just shouldn't be happening. All crash reports have been sent via crash reporter.
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Rick Grunwald

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Be fair! A lot of us are not getting the crashes so it may not be a Snagit problem per se. It may be something on your system a conflict etc. Give them a chance to help. I am not seeing posts here that it is a widespread problem 
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3/3/3

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An embarrassing admission: As regards "call outs", I found what I was looking for in "stamps", and def no shortage of choices there. D'oh! 
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3/3/3

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You're right, but it's not a matter of being fair, it's about time, but I may check in with them. Thanks for your responses.
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Rick Grunwald

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The "be fair" thing comes from someone who will blister their collective ass when they need it.