We Have a Spammer under the name of zyzy4455

  • 1
  • Problem
  • Updated 6 years ago
Archived and Closed

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This is just someone spamming and needs to be deleted. All the posts are spam just wanted TechSmith to know and figured I would report it. It seems there is always a spammer somewhere.
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Fred Grover, Champion

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  • not liking spammers.

Posted 8 years ago

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Mike Curtis, Employee

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Thanks for all you do Fred. I'll get on this. I've been pleased overall with the minimal spam or off topic posts, but like you say--there's always a spammer somewhere. :(

Mike Curtis
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Fred Grover, Champion

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Your welcome Mike and it is my pleasure to be of help to everyone here and TechSmith. Glad you are jumping on this. I hate spammers but this is the first major one I have seen on here.
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Fred Grover, Champion

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Hey Mike I see the messages by this user were deleted but in the topic (Title) of some of the posts their username still shows up. Are you working on this yet? Just curious. Have a great day.
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Mike Curtis, Employee

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I was able to suspend the account, and manually remove each reply early this morning. However, the user name still appears as a 'last replied by' in the topic list, even though the reply isn't there anymore.

I was not able to delete 100% of the activity and evidence in one fell swoop. It seems there is still that "shadow" that persists. I will look into this a little more as since this has never happened before, I've never had to worry about learning if there is a better or more complete way to do this.

Have a great day too!
Mike Curtis
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Fred Grover, Champion

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Hey Mike and everyone at TechSmith. I see we have some major spammers back again and it irritates me to no end to see them post things about nothing taking up the board space is all it does. I am more than willing to try and help get rid of them if you need my help. Let me know and please get this done. I am sure other users do not want them here either. I remember what happened when I first introduced my old boss to the forums and TechSmith software. It had porn on it and that was awful embarrassing to me and could have cost me my job but they understood after I explained to them what happened and I had no control over it. I would just hate to see things like that start happening again as it gives a bad first impression to new users on the forum board. So if I can help you have my email let me know and thanks.
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Cait Ryan

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Hi Fred,

Thank you again for your participation and your concern. All of this spam irritates us as well. Like I mentioned in the other post, we haven't seen a wave like this here before, but we'll be doing everything we can to make sure it doesn't happen in the future.

We want this board to be a place where anyone can come participate, and spam is not an allowable addition to that environment.

Thanks,

Cait

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