We're sorry! An error has occurred with the following clip on the timeline

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  • Updated 4 years ago
When I attempt to "produce" an MP4 for a project, I receive this error:

"We're sorry! An error has occurred with the following clip on the timeline"

Unfortunately, this comes after spending a great deal of time editing.

I have a feeling that that problem is related to the fact that I did a lot of cutting and pasting within the tracks. Maybe Camtasia is not able to handle a lot of cutting and pasting of regions?

To try to make things easier for Camtasia, I wanted to try recombining the cut/pasted regions. Unfortunately, unless the software does not appear to have a way to recombine the cut/stitched sections together into a simple track that might be easier to export.

Any idea on how I get around this?
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M Black

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Posted 6 years ago

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kayakman, Champion

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I've had that error numerous times for different reasons

FYI, sometimes, saving project and exiting CS, then relaunch & reload project will allow the production to proceed

but, as a workaround, try to make a timeline selection from t=0 up to the bad clip, right click, add that to library

do the same from after the bad clip to end of project

try to then save the entire project with a safe name [just in case]

delete the good sections before and after the bad clip, leaving only the bad clip on timeline, try and save it as a new name project

try and produce with just the bad clip in project; if MP4 fails, try AVI; if AVI fails, the clip section is potentially corrupted [try the exit and reload trick]

it may be quicker to just redo editing the bad section from original source clip, then combine with library assets [before and after good sections]

FYI, to remove edits, use successive undo actions; this works as long as the the project has been edited in current CS instance [CS not closed]; ability to undo edits goes away when project saved and exited

to remove a stitch, right click on it and choose un-stitch; when you do a cut that results in a stitch, 1 undo will un-stitch and leave you with a split, a 2nd undo will reverse the cut
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M Black

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Thanks. Unfortunately, the problem seems to exist in multiple locations, so I can't really try your first suggestions.

The entire project has sections where I had to copy and paste the same section of video several times in a row in order to extend a particular scene. It seems like these are the sections that Camtasia is not happy with. Unfortunately, this constitutes 50% of the video, so I can't just cut out the bad sections without basically redoing the project.
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M Black

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Based on the workaround that I was able to perform, it looks like the problem is that Camtasia's export/"produce" engine is unable to process projects with an extensive amount of copying and pasting. It does not appear to be a problem with any specific part of the project itself because it works if I break it up into smaller, bite-sized pieces that Camtasia can handle.

I was able to workaround this issue by dividing the project up into multiple parts, and adding each part as a separate item in the Library.

Then, I created a new project and "produced" each section as a separate MP4.

After this, I created a brand new project imported the MP4s into the clip bin.

Finally, I added all of the clips and "re-produced" the project again. Now it is able to export.
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Norhan Khafaga

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This error is raised for me, It is solved by selecting the cutted off parts in the time line then from edit menu choose stitch selected media  , This works with me AlhamdulLellah
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hi1212003

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How to use the stitch selected media? Always dark for me and doesn't allow me to use the feature.
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Fred Grover, Champion

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Have you tried viewing this tutorial from the TechSmith website ? It may or may not help you understand it more and it is a great resource for learning some of the basics of using Camtasia Studio. Just my suggestion and hope this tutorial will help you and you find it useful. Let us know by posting back here please. The link is below:

Stitching Essentials

Thanks for posting and have a great day/night.
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hi1212003

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Thanks for the reply! I already found that tut when I had to finish the vid in an hour . It worked great except things cut a day ago can't be stitched! Can this be fixed?
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Fred Grover, Champion

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I am glad that you found the tutorial and it has helped you and you got your video project finished. If you have any other questions feel free to post them here. Thanks for posting back and have a great day/night.
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playball_75

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I received this error too when trying to produce the mp4 on multiple projects.
From reading different posts here, I determined that my computer just wasn't powerful enough to handle the project. One of my source files was 8GB. I had multiple layers (7), and many cuts.


My solutions:
1. Take the 8GB mov source file and produce the out to an MP4 with Camtasia. Then replaced this original file in my project with this newly created and much smaller (800 MB) file.  Of course I had to re-edit the thing. But at least I was able to finish the project.

I also consolidated my editing down to 5 layers (no grouping). 

2. On another project, step 1 still wasn't enough to get it to let me produce to an MP4 720. So I decided to see if it would let me produce to one of the other formats. It let me produce it both as an AVI and Windows Media. Since I needed to have it as MP4, I just took the AVI, made another project of it in Camtasia, and produced an MP4 out of it.


Through out the whole troubleshooting process, I had task manager and resource manager open. Every time I errored out, CPU usage went over 100%. My successful attempts varied from mid 70's to high 90's.

So now before I start editing any project, I try to make sure I can get my source material into as small of a file  as I can while still being editor friendly file format with have good visual quality.
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hi1212003

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That's a great fix! I have one for people who have already edited it and don't want to redo it all. Copy each cut part to a new session (one at a time) and produce each one, then put all produced parts in one new session, and produce that!
(Edited)

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