What graphics card and CPU would be acceptable for Camtasia 9?

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Howdy all, I was wondering if you had some hardware suggestions for me. The company I work for is upgrading to Windows 10 and my current graphics card, an AMD FirePro v4900, is not supported by Windows 10. I currently have 16 GB of RAM, 64 bit, and have an Intel Xeon CPU @ 2.80Ghz. So, here are my questions:
1. What kind of graphics card would you suggest I ask for? (I currently run 3 monitors and occasionally use Storyline and Camtasia simultaneously)
2. Do you believe I will need a CPU upgrade as well?
Thank you for your help.
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berebits

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Posted 3 years ago

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Clint Hoagland, Employee

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Official Response
Hello!

Our system requirements doc is here:
https://www.techsmith.com/camtasia-system-requirements.html

If you follow the chain of links in there you can see the machine specs we used to test 4k videos (https://support.techsmith.com/hc/en-us/articles/226262508) and what our experiences were.

Because we use hardware acceleration for our canvas preview, there will be a direct correlation between how good your video card is and how good your preview performance is;  whether a particular card is good enough for your needs depends on what you're intending to do. 

I'm not as expert in CPU comparisons as I'd like to be but after a little research it seems to me that a Xeon 2.8 is not as powerful as an i5 processor which is our minimum recommendation.

Clint Hoagland
QA Practice Lead
TechSmith Corporation
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berebits

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Thank you. That is what I needed.
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eduardowillame

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I do have this problem too. I have a Dell Laptop Inspiron 5420 (ok, It is not a new one), with a NVidia GT 630M, core i7 3632QM 2.2GHZ, 12GB RAM, SSD AND HD DRIVES. My Canvas slows down when just cutting some videos. When previewing, canvas starts to "lag" just after each cut. When I pause and play , It normalizes. Things goes worse when I have more callouts and other objects. I bought a New laptop (Inspiron 7000) and I hope I can edit faster and without lagging than now.
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Lon Naylor

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I'm not sure about Win 10 (I still run Win 7 64-bit) but for what it's worth, I just got a new GigaByte GeForce 1060 6GB Mini.

The difference in my Preview performance is DRAMATIC to say the least. Even on really gruesome projects with TONS of callouts, assets, etc. it rolls almost like a rendered video...

I haven't seen much of an increase in rendering (although I literally just installed it). I suspect that is more of a CPU intensive thing than GPU?
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Clint Hoagland, Employee

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"I suspect that is more of a CPU intensive thing than GPU?"
That is correct. In our testing we found that - at least on our test equipment - that using hardware acceleration when producing the video into a new finished video actually slowed things down, because although video cards are really great at rendering frames and pushing them to displays, they are less great at pushing those frames back to the process that sent them. The transit time to get each frame back from the video card is bad enough that just letting the CPU handle it generally results in faster production times according to our testing. Thus, Camtasia 9 uses hardware rendering (by default) to preview in the editor, and software rendering when producing finished files.
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Lon Naylor

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Thanks for that Clint.

Question then: Do you think it would be advantageous then to switch to Software Mode when rendering and then back to GPU acceleration when editing?

Thanks
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Clint Hoagland, Employee

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The option in the preferences menu affects the editor preview only. At this moment there is no in-product menu option exposing hardware rendering during prodcution; you always get software mode when producing your finished video irrespective of the Preferences setting.
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Lon Naylor

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Ahhh...thanks!
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dnashj33

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THERE IS NO GPU ACCELERATION 4 RENDERING! Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr!!!

https://www.youtube.com/watch?v=ZQGlm5-QAWY
(Edited)
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berebits

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Okay... I'm not sure who or what you are responding to.
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Bob Lewis

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Video from dnashj33 was informative as well as the other videos above. Thanks
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Bill Coughlin

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Am I dreaming or did I successfully Restrain Camtasia's CPU usage??

I have an older i5 windows 10 machine with 8 gigs of RAM
and I did a windows configuration to restrain Camtasia to only 80% of the CPU
so it would not hit 101% and crash..
A year later I can not find this configuration for my other newer machines which constantly crash
I tend to shut down ALL programs to give Camtasia Exclusive use of the CPU

my next machines will have an intel 940, 950, 960m with 2 - 4 gig s internal ram