What is best way to produce video - Custom settings/mp4 or mp4 with player?

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  • Updated 5 years ago
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What is best way to produce video - Custom settings/mp4 or mp4 with player? Just want to use ONLY the mp4 video but the file is larger when producing mp4 alone than with the Custom Settings. Don't understand it.  Just want customers to be able to play the video without having to get their own player.  This is in Camtasia 8 updated and I have Windows 7.  Forgot to mention that when I produced as mp4 with player, I used the 1080 size.  Maybe that was my mistake.  The video is not going to be viewed online, but sent to customers that purchase it.
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Jan Smith

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Posted 5 years ago

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Culver Ganem-Redd, Employee

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Hi Jan,

Thanks for getting in touch! Producing with the 1080p preset could easily be the cause of the larger file size you're seeing.

The reason you have the option to produce your MP4 with a player is to allow your customers to see some of the enhancements that Camtasia can provide -- a table of contents, quizzes, clickable regions on the screen, that sort of thing. If you aren't using those features then you shouldn't need to produce your video with a player, especially if you don't need to put that video online.

Might I suggest trying one of the MP4 only production options that is a smaller size -- maybe 720p?

I hope that helps, and please feel free to let us know if you have any further questions!
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Jan Smith

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Thanks Culver.  I did not know exactly what the player was for and thought everyone would need it to view just a plain mp4 video.  I went ahead and created the 720p and it worked great.  Appreciate your help.
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Culver Ganem-Redd, Employee

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Jan, I'm glad to hear that this solution has worked for you. Thanks for following up!
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Jan Smith

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You bet.  I will send customers the mp4 without the player.  If they have trouble opening it up (some of my followers that watch the free videos in mp4 can't view video or hear sound), is there some kind of codec I can have them download?  Maybe the update to Camtasia has fixed that.
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Culver Ganem-Redd, Employee

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Hi Jan,
I would not think that your followers would have to down a special codec to view your mp4 videos. However, I can't say for sure why they wouldn't be able to get video or sound without more information. Do you know whether the people reporting this problem are on Mac or PC? What video players are they trying to use? Is the problem limited to a specific video or videos, or do they have the same issue for every video of yours they view?

If you can get me a few of these details, I'll try to help diagnose the problem as best I can. Additionally, our tech support service might be able to help you out.
Cheers,
-Culver
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Jan Smith

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Well, Culver, I've been out of the loop, for awhile, because of surgeries so haven't uploaded new videos for a few months, so can't answer your questions right now.  I just put up a new "freebie" for them to view so if anyone has problems, I'll make note of what they are and get back to you.  Hopefully, they will be fine.  Thanks for your support and quick replies.  Sure appreciate that.

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