What should I do? please tell me.

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  • Question
  • Updated 1 year ago
  • Answered

Nice to meet you. 

I bought Camotiaia before.
I would like to download for use again,
There is also a license key, but the URL of the agency is not functioning,
The specification has changed and I could not find my account.
In the case of
With the key lookup tool
Such an answer came

================================
We're sorry. We could not find any software keys associated with

Please contact us using the Contact Support tab at http://support.techsmith.com. We need as much information about your order as possible including: the name, company, phone number, e-mail address, address and order number used at the time of purchase. If we find your order using this extra information, we can then send you a download of the software along with your software key. If you ordered from one of our authorized resellers, then you will need to contact them about your order, as we do not always receive the end user information from them.

Thank you.
TechSmith Customer Service
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What should I do?

please tell me.
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withu_0606_tk_neo

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Posted 1 year ago

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Kelly Mullins, TechSmith Employee & Helper

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Hello,
I'm sorry you are having trouble.

Did you click the link above and provide the information that was requested?
We cannot help you with this in a community forum. You need to click that link and follow the instructions above.

Kelly
Customer Engagement
TechSmith