What is the delivery time for a boxed version to the UK?

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Hi - how long should we allow from ordering on-line to receiving the product and what would you estimate set up time to be?
Thanks
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Paul Barrow

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Posted 8 years ago

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Fred Grover, Champion

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Hello Paul,

Which Product are you referring to? And who and where did you order it from? If you downloaded a Free 30-Day Trail from TechSmith and then purchased the product you should receive a serial key in your email shortly after that so it would not take long at all.

If this is not what you are asking about please be more specific and we can try to understand what product you are asking about and the setup time.

Hope this helps a little and thanks for posting. Have a great day.
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Renee Badra

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Dear Paul,
As Fred mentioned above, you can always download the product immediately and unlock it with your software key, which you will receive in your receipt. Our EU orders are processed by a third party called Digital River, so we do not ship the physical product from our offices. Here are the lead times for shipments from Digital River:
-US Domestic Shipping: 7-14 days
- Canada Shipping: 9-16 days
- International: 12 - 21 days

You can also order from a reseller in your region if you want. Here is a reseller you can contact: http://www.sigmasd.com/

I hope this helps!
Renee
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Paul Barrow

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Hi Guys - it was the Morae complete kit - can all three elements be downloaded and activated by purchase of an instant key?
Thanks
Paul

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