What is Error code 0x80004005?

  • 3
  • Question
  • Updated 4 months ago
  • Answered
What is Error code 0x80004005?

I saved a long video (about 2 hours long). The next day I opened the mp4 file it to trim the beginning and the end.
The file loads ok in the editor and I am able to edit it. But when I try to save it, it fails with Error code 0x80004005.
What do I do now?

I have Windows 7 with pack 1.
Photo of Marcela Martinez Millan

Marcela Martinez Millan

  • 3 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 3
Photo of Jennifer Bedford

Jennifer Bedford, Official Rep

  • 424 Posts
  • 49 Reply Likes
Hi Marcela,
I checked our records and couldn't find anyone who had this issue with Snagit, but I did find a resolution for Camtasia users that might still apply for you: https://support.techsmith.com/entries/22830197-Camtasia-Studio-Producing-to-WMV-fails-Error-0x800040....  All but the profiles part should be possible in Snagit.

Photo of Marcela Martinez Millan

Marcela Martinez Millan

  • 3 Posts
  • 0 Reply Likes
Thank you Jennifer for your help. Unfortunately this happened while trying to save to mp4, not wmv :(
Photo of Jennifer Bedford

Jennifer Bedford, Official Rep

  • 424 Posts
  • 49 Reply Likes
Have you tried contacting our Tech Support team?  They should be able to look at your system and determine what is causing this error.  You can submit a ticket here: https://support.techsmith.com/anonymous_requests/new

Photo of natalie.bell

natalie.bell

  • 2 Posts
  • 0 Reply Likes
Hi Marcela,

I am receiving the same error when trying to save a snagit video.  Have you managed to resolve the issue? 
Thanks
Nat
Photo of Marcela Martinez Millan

Marcela Martinez Millan

  • 3 Posts
  • 0 Reply Likes
Hi natalie.bell.
No I have not. I have been occupied with other issues.
Sorry. I'll let you know if I get it figured out.
Photo of natalie.bell

natalie.bell

  • 2 Posts
  • 0 Reply Likes
Thanks Marcela
Are you on the trial version of SnagIt?  I still am.

thx
Photo of patel

patel

  • 1 Post
  • 0 Reply Likes

Hi i have faced the same error code working with office 365 after lots of try lastly got the solution from this link

http://microsoftprosupport.com/office-2013-office-365-installation-troubleshooting-fix/
Photo of wezt3946844

wezt3946844

  • 1 Post
  • 0 Reply Likes
The error code 0x80004005 can happen to thousands of users every day, but not all users are able to fix the error. It is an annoying error that tends to occur to many cases and bring trouble and difficulty. It can be a Windows update error, virtual machine problem, Office issue, or certain file gets damaged. You can follow steps here to fix it: http://www.eassos.com/how-to/fix-error-code-0x80004005.php
Photo of Aminata Diallo

Aminata Diallo

  • 1 Post
  • 0 Reply Likes
Hi 
I ́ve bought the license for  Snagit® Education and there is error 0x80004005

How should I fix it? It happens while opening ́Snagit capture ́before I could start recoding a video

Thanks
Aminata
Photo of tmrait

tmrait

  • 11 Posts
  • 5 Reply Likes
I just upgraded my Snagit and now get 0x80004005 error when trying to screen record. How can I fix this?
Photo of tmrait

tmrait

  • 11 Posts
  • 5 Reply Likes
Photo of Ginger Funk

Ginger Funk

  • 1 Post
  • 0 Reply Likes
Thank you, tmrait!!! That helped me fix my issue. 
Photo of ecataltepe

ecataltepe

  • 1 Post
  • 0 Reply Likes

thanks had same Issue :-)


Photo of mark.entwistle

mark.entwistle

  • 3 Posts
  • 1 Reply Like
I have this issue on the latest version of snagit version 2019.1.1 There is no newer version and windows is up to date. It only affect files edited (cut) in the snagit editor

Photo of greg.brown

greg.brown

  • 3 Posts
  • 0 Reply Likes
Having the same issue. Snagit 2019 on Windows. Recorded a screen, played back in editor and saved to computer--played no problem. Edited the video (just trimmed last 20 seconds or so), tried to save a copy, got the 0x8004005 error. 

Weird thing is, the computer saves a file with the name I specified before the error comes up. It is unplayable, but something is trying to write the file I'm trying to save. Tried saving in a few different places, doesn't make a difference: same error, same broken file.

Never seen this kind of error before.
Photo of James bond

James bond

  • 1 Post
  • 0 Reply Likes
I have been facing the different error code and I am unable to fix the error. So, after going through the internet I have found one of the thread how to Fix Windows Activation Error Code 0x80072F8F and that thread has given me the proper solution of the error.