When adding a video recorded from my phone (Nexus 5X), the audio sounds terrible in Camtasia but fine everywhere else

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  • Updated 2 years ago
When adding a video recorded from my phone (Nexus 5X), the audio sounds terrible in Camtasia, even though it sounds fine when I upload it to YouTube, play it on Windows, etc. Help?

YouTube editor is still kinda crap, so really don't want to edit it there. Any other alternatives?

I'm running Camtasia 8.6.0. I have Windows and everything else up to date.
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Nicole McIntyre

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Posted 2 years ago

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erik.groenhaug

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Having used C 8 for quite a while, and never seen just the problem you describe, suggest to me that there might be a misnatch between the audio format of the file you are editing, and the firmat you have set in C. 8 bit or 16 bit? 22, 44 or oversamplng mono or stereo? Also check what output C is using on your machine.
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Nicole McIntyre

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Thanks for the reply Erik! I actually have no idea how to check that. I'll google search it, but if you have any advice in the meantime, that would be awesome! Thanks.
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Fred Grover, Champion

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Nicole I think what erik is saying is in this example.

With the video you recorded from you Phone if it is saved on your computer then you can Right Click on that file and choose Properties and then click on the Details Tab and scroll down to the Video and Audio Information shown in the screenshot below. Do this for both of the videos to compare the differences or try to post both screenshots here for us to see. Hope this helps a little bit and makes sense. If they match then all should be good.



Let us know and thanks for posting. Sorry for you issue and hope it can get resolved. Have a great day/night.

Cheers ~ Fred.
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Nicole McIntyre

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Hi Fred! Thanks so much for your help. I can definitely do that for the video I took on my Nexus that is now stored on my computer, but what other video are you referring to? Do you mean the exported version once uploaded to Camtasia?

As soon as I "import" it sounds terrible :(
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Fred Grover, Champion

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The video you imported into Camtasia and Rendered/Produced is what I was referring to and see if there are differences. Do you have a video link to share to look at ? Thanks.

Cheers ~ Fred.