When I record a video, the cursor disappears

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  • Updated 1 year ago
Hey.
When I record video, the cursor very often disappears.
Please, tell me how to solve this problem?
I record video in Windows 7, 10, 8.1, XP. Everywhere the problem happens regularly.
Version of Camtasia 8.6.0.
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urtaeff

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Posted 1 year ago

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Rick Stone

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Hi there

This used to happen to me on my older system. Fortunately it hasn't happened with my newer laptop. 

Support worked with me and advised me to click Tools > Options on the recorder...


Then from the General tab, configure the recording type to AVI.



Once I did that, I had my mouse pointer back. I do believe however, this affects things like being able to hide the mouse during the editing process.

Cheers... Rick :)
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urtaeff

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Thanks for the advice, Rick! With beautiful pictures :)
I will bear in mind this solution to the problem.

I found another way. I will test it in a week and share it here.
Perhaps someone else will share their experience?
Thank you again, Eugene.