When trying to produce a video with closed captioning that loops I am losing the CC, is this not supported?

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Captioning issues
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bcgi

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Posted 1 year ago

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ATMeyer Consultants

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Hi, 

Where are you posting your videos?  If you use Vimeo, I would suggest exporting the closed captioning as an SRT and then marking the CC track as non-visible then producing it.  Then upload the SRT to video by going to Settings > Advanced.

I believe there is something similar to this in YouTube as well, this way your users can turn the CC function on or off.

I hope this helps,

Patty
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Courtney88

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