When will Snagit 11 and Camtasia Studio 8 French translations launch?

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  • Question
  • Updated 7 months ago
  • Answered
  • (Edited)
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VBreton

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Posted 7 years ago

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Cait Ryan

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Hi VBreton,

Thank you for contacting us. Unfortunately, we have no current plans to localize Snagit 11.1 into French. We regret any inconvenience this may cause.

- Cait R.
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Stephane Lessard

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We used SnagIt since version 6. We always had access to a french version of it. We just bought 15 copies of version 11 and the french language is not available anymore. I'm really upset about that. What are you going to do about that?

This reply was created from a merged topic originally titled
Very disapointed.
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Glenn Hoeppner, Employee

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If you've already purchased Snagit 11 and were expecting a French translation, we have a mechanism for returns / refunds here:

http://www.techsmith.com/about/return...
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Mike Curtis, Employee

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Official Response
Hello,

Here's a little more information:

TechSmith made the decision not to localize future versions of Snagit and Camtasia Studio into French due to poor demand. We will continue to support existing versions of the products with tutorial videos that can be found on the French web site. ( http://www.techsmith.fr/ ) People can also continue to find support on the French Technical Support site. ( http://techsmithfr-fr.custhelp.com/ )

Sincerely,
Mike Curtis
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Glenn Hoeppner, Employee

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Mike's post is a little out-of-date. The address for the French Technical Support site is now: http://support.techsmith.fr
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Gerald Pena

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1. Where can I find information related to the versions of Snagit that have a French language interface and those that do not?

2. Additionally what is the official word from TechSmith regarding this?

This reply was created from a merged topic originally titled
French Language Interface.
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Mike Curtis, Employee

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Hello Gerald, this support article describes what versions of Snagit and Camtasia Studio are available in French. http://techsmithfr-fr.custhelp.com/ap...
Mike Curtis
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Stephane Lessard

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Hello Mike,

The link you provided mention this: "Nous avons reçu plusieurs demandes concernant la localisation de Snagit v11". Translated in english, it means: "We received lots of demand ...." but you said in your previous post: "poor demand".
Since we bougth 15 copies of SnagIt 11, we should be considered as 15 customers, so 15 demands.

I'm confident you will change your mind poviding us a french localisation.
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erick

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Bonjour
c'est sur qu'avec une telle reaction la demande seras encore plus faible.
personellement, je n'ai pas fait ma montée de version à cause de cela.
J'ai toujours espoir de trouver un produit concurent ou du méme éditeur avec une traduction française.
j'etait méme sur le point d'acquerir camtasia mais le probléme de traduction m'a stoppé.
Cordialement
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cr

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Lu sur "http://www.techsmith.fr/camtasia.asp"
"Nous avons le regret de vous informer que la version 8 et les futures versions de Camtasia ne seront pas disponibles en français."
Pourquoi, c'était si pratique ?

This reply was created from a merged topic originally titled
desappointed.
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mrushenas@avanteam.fr

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This reply was created from a merged topic originally titled
Camtasia Studio 8 en French ?.


Hello,

I've purchased the upgrade of Camtasia Studio for version 8, but when I download it, I got the 7.01 version (french version).

Can you please let me know when the 8 version will be released in French language and how I can get it (the 30 days download time is now over as I bought the upgrade online on 20 June !)

Thank you for your help.

Kind regards.
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mallet

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bonjour,

allez donc voir par là :

http://fr.hyperionics.com/hs/
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Anton Bollen, Employee

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Bonjour à tous, 

Nous sommes heureux de vous informer que TechSmith Snagit et TechSmith Camtasia sont de nouveau disponibles en français. Vous trouverez des informations complémentaires et des essais gratuits des versions françaises de Snagit et Camtasia sur https://www.techsmith.fr

Nous espérons que vous apprécierez les nouvelles versions françaises de nos logiciels.

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Hello everyone, 

We are happy to let you know that TechSmith Snagit an Camtasia are once again available in French. You can find additional information as well as a free trial of the French versions our French website: https://www.techsmith.fr/

We hope you enjoy the new version and please let us know what you think.