Where did the scroll bar disappear too in Camtasia 2019 for Mac?

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  • Updated 7 months ago
What is up with the scroll bar on Camtasia 2019 for Mac. It is microscopic; not usable. Either delete it entirely OR give it some vertical height. I can use the trackpad (as advised) but I’ve used the scroll bar for years. It has been rendered useless. Makes no sense.
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Howard.Sachs

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  • disappointed

Posted 7 months ago

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davemillman

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Which scrollbar are you referring to? Here are a few, but I can get to them all pretty easily on my trackpad.


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davemillman

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Which scrollbar are you referring to? Here are a few, but I can get to them all pretty easily on my trackpad.


(Camtasia 2019.0.5 Mac, OSX 10.12.6)
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Howard.Sachs

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The bottom scroll bar.  It has become microscopic (although your image looks to be a normal size?).


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davemillman

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Howard, I played around with my window sizes and track heights, but could not replicate your image. Here's mine: 


Something is causing your window to truncate at the bottom, and cutting off your scroll bar. If nobody else here has seen this, you should probably contact TechSmith support, which is free.

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Paul Middlin, Employee

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Howard, yes I think davemillman is correct. It is not supposed to be the way you see it. It looks like the whole window is getting cut off somehow.
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Howard.Sachs

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Well, I will try a call into Apple support tomorrow.  See if they have an opinion.  I have played with ever option available without improvement.  I am glad this wasn't by design.  Will let you know if Apple has any ideas.  Many thanks, HS
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davemillman

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You probably want to contact TechSmith support.
Phone:+1.517.381.2300 (For supported versions only)
Toll Free:800.517.3001 (U.S. & Canada Only)
Hours:8:00 AM to 7:00 PM EST Monday through Friday