Where I can find the Camtasia update from 9.0.1 to 9.0.3?

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  • Question
  • Updated 2 years ago
I see a window with text "download now" but this menu does not work
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info

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Posted 2 years ago

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Joe Morgan

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Works for me using Firefox.

 Maybe you could try another browser.  Or just try again.

Regards,Joe
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info

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I am using Firefox

Regards, Robert
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Fred Grover, Champion

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Hi Robert I would agree with Joe and this also works for me using Firefox and not sure why it is not working for you. Maybe try another browser or something but if you cannot get it updated then I would contact TechSmith Support to see if they can resolve this issue for you. Information for that is below and it is a Free Service.

https://support.techsmith.com/hc/en-us

Phone:
    +1.517.381.2300
Toll Free:
    800.517.3001 (U.S. & Canada Only)
Hours:
    8:00 AM to 7:00 PM EST Monday through Friday
    We also have holiday hours

Chat Support Hours Extended. We've expanded our hours of service for Chat Support. You can reach our Support Team for assistance from 6:00 AM to 9:00 PM ET, Monday-Friday and Saturday from 12:00 PM to 4:00 PM ET.

I hope this helps and let us know what you find out and if this issue gets fixed for you by posting back here please. Have a great day/night.

Cheers ~ Fred.
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info

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I solved my problem. I downloaded the trial version and entered my key.

Regards, Robert
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ExpertNovice

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I have had the same problem when on the user account.  Had to use the admin login to get the update.