where should i have to go to cancel a free account?

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  • Updated 5 years ago
I have a Pro account and Jing is uploading to my free account even if I set it up in the preferences...
How to cancel my free account to use only the Pro account ??
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Posted 5 years ago

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Mike Curtis, Employee

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Hi, 
I think I might know what you mean. You have a Screencast.com Pro account, and perhaps you have another free account for Screencast.com from the past? 

If that's the case, this tutorial should help. In fact, you could even have 2 Screencast.com buttons--one of which points to your free account, and one that goes to your Pro account. 

http://www.techsmith.com/tutorial-jing-share-to-screencastcom.html 

Hope that helps! Thanks for using Jing and Screencast.com!
Sincerely,
Mike Curtis
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Thanks so much ! exactly what I needed.
Christian

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