Where did all these features go?

  • 1
  • Problem
  • Updated 8 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Inactive threads; archiving to prevent necroposing

I so hate the new version of Snagit - so unless someone can answer these questions OR point me to how I can download the old version I am done with TechSmith Snagit after using it since it started.

1. Properties - I used to be able to see the website, date, resolution, browser, link etc of ANY screen capture i took NOW properties is empty and there seems to BE NOWHERE THESE ARE LOCATED. THIS IS HUGE! Where are they?

2. What happened to effects like blur, magnify, etc Obvious effects are missing and used frequently. Where did they go?

3. What happened to being able to use the select tool to add an effect? Now they seem to be page based?

YOU DUMBED DOWN THE BEST SOFTWARE I HAD IN MY TOOLKIT AND NOW IT HAS LITTLE USE OVER WHAT COMES WITH MY COMPUTER! If these items are not in here and I cannot get an old copy this is the end of what was a beautiful thing.. and all the people i had buy it over the years.
Photo of schachin

schachin

  • 4 Posts
  • 0 Reply Likes
  • angry you destroyed this product

Posted 8 years ago

  • 1
Photo of Tiffany Wood

Tiffany Wood

  • 157 Posts
  • 16 Reply Likes
Hello,
I'm so sorry you are experiencing these issues.

We have not removed those properties or effects from Snagit, they are still part of Snagit 10.

Here are some quick examples:
http://screencast.com/t/bi771A9SS4Au
http://screencast.com/t/PSsgfZ0YX
http://screencast.com/t/lYUrMKCaPl

I want to help figure out what happened to your Snagit. Please also feel free to email me directly, t.wood@techsmith.com.

Thank you,
Tiffany

This conversation is no longer open for comments or replies.