Where is the Firefox extension for Snagit for Windows?

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I used to have to update my Firefox extension so I could capture a webpage with Snagit. Where did it go and why do you no longer make it available? What's the best way to capture a webpage in Firefox now?
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TechSmithFAQ, Employee

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Posted 9 years ago

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Mike Curtis, Employee

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The Firefox extension for Snagit on Windows will stop working in November 2011. At this time there are no plans to update or maintain the extension.

The primary reason for this decision is that the extension is obsolete with the All-in-One capture mode in Snagit 10, as well as the Scrolling Window (web page) profile and OneClick feature in Snagit 8 and 9.

The extension does not add value in terms of whether the webpage capture is successful or not. In fact, in terms of functionality, there is no difference between clicking the extension and clicking the “big red button” or hotkey in Snagit.

Our recommendations are:


Learn how to remove the extension in Firefox.

Want to learn about Snagit profiles in general?

As always, we appreciate your feedback!

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ericraymond

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Does this work on a Mac?
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Mike Curtis, Employee

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UPDATE: I can't edit my reply, but here is a NEW link to a NEW OneClick tutorial: http://www.techsmith.com/tutorial-sna...
Mike Curtis
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gringoviejo49

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My Personal point of view is, this is the first MAJOR let down that TechSmith has committed, since I Started with Snagit 6. many years ago.

Why:

_I am using Snagit 9, and, although I would like to Upgrade to "10", I am unable to (My $$$ Problem, not Yours.).

__"Use Snagit OneClick (and select Scrolling Window) to have access to a convenient “capture menu” on your screen at all times."

>>__I do Use it, but it is slower and inconvenient for many of the sequential captures that I need to do. (Read bellow from an earlier post.)
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__"Use the Scrolling Window (web page) profile in Snagit 8 or 9":

>>Using this method in Firefox is finicky and sketchy at best. It often s=does not scroll the whole page, but just the visible part.

>>>>The Toolbar makes the setup, naming and destination of the capture,a simple and beautiful experience.

I hope that TechSmith will reconsider.

Thank You for your consideration,

HML

[Please read from an earlier post, about the same subject, below]:

>>>>>EARLIER POST<<<<<<<<<

Firefox Version 8 (Final) has been released.

Will the Snagit Firefox Extension version 1.25 work with it?

The Convenience of the SnagIt Toolbar, in Firefox, is one that has become very comfortable and useful to me over the years.
While "OneClick' is an option, it is much more time consuming and cumbersome, when making a series of captures of a series of screens all destined for a particular Folder location.

Since I still use Snagit 9 (I have always upgraded , since I first Installed SnagIt 6, years ago), but am unable (NOT Unwilling!) to upgrade to '10" at this time.

Hence my concern, before I update Firefox to Version 8.xx.

A definitive answer would be greatly appreciated/

Thanks,

HML
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rkosch

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I get it - you are sick and tired of Mozilla's incessant API-breaking, a.k.a. rapid release cycle, and you are simply electing to throw in the towel instead.
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Sarah Nora Martin

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so after all that, I still dont get what the solution tech smith is offering for users to easily do a screen capture when browsing using Firefox 7 or 8 and owning snag it 9.....rely on windows print screen and then open snagit and paste? that is not a solution.....i was using another FREE firefox add on to screen capture but that wont work with 8 and i really dont like using IE just to get snagit to do a screen capture...it was the reason i bought the tool...now you are just and editing too....and i have to use some other tool to capture??? What gives! and what am i missing here? and how is that an incentive to stay with snagit and upgrade to 10....firefox could make another change and then 10 will be no good either? lol.....i actually cant afford an upgrade just to get a feature to do work that was the main reason i bought snagit 9....?
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gringoviejo49

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Sarah, You said better and more effectively than I did.

Thanks!! I Totally agree, it is a "Bummer", and not what I have grown to expect from TechSmith.

Truly disappointing.
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Sarah Nora Martin

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Yeah! and i meant " ...now you are just another editing tool...." in my original comment.....been meaning to say all that for a while...but now that my free work around does not work...i turned back to tech smith really expecting they resolved this now missing original feature....only to see that they have no plans to replace that functionality..... bummer indeed!
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russ.kauk

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I have to admit that, on first reading this response, I felt much like the other people that posted here - what a rip-off!

However, already having version 10, I can confirm that the "workarounds" proposed above do indeed work just as well as the Firefox plugin. And with the hotkey invocation of Snagit, it really is no more trouble than clicking the button on the Firefox toolbar.

As a software developer, I understand the business decision here, especially since considerable investment has been made to version 10 to provide more functionality. What I've been amazed at, frankly, is the speed with which Firefox has brought out the past 3 new major releases. I can understand that when you always have to be playing catch-up to another software vendor and you have no control over their product release cycle this also makes keeping your tools up-to-date more difficult - especially when that may not have been a part of your business plan and where you were investing your development dollars.

However, having said all that to (reluctantly) support TechSmith's decision (and I took no endorsement for that), my suggestion to TechSmith is that, if you are going render useless an invaluable feature to many users who are still running older releases, you also provide a more affordable upgrade path to those users.
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Sarah Nora Martin

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True, and I agree looks great! Yet for what I am currently doing all of the extras are not needed I just need a quick link on my browser that takes a screen shot.....and for a while now to get that function with snag it I have had to use IE which i rarely do...so instead i use a FREE Firefox ext to simply capture a screen shot and then if i need an editing tool i can open snag it.....now I can't use either!

If I were purchasing for myself for my own company, fine but explaining to my boss that I need another 50 for the same functions for the 50 we spent not long ago....when there are free tools that will get the job done.....unlikely.

Too bad :( 10 looks great...maybe later. agreed on an upgrade path when you lose functionality in both major browsers.
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e3holio

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Nice letdown, tech shart. Hopefully none of your decision makers or developers go to work for Irfanview or GIMP!!!
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brownghost

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Firefox, 8, 9 and 10 are out..
come on you only support V7... thats not cool..
sucks
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Pierre

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TechSmith a decided not to support Firefox users so I decided not to upgrade to Snagit 10. Anyway version 10 does not work so good with Firefox: auto-scrolling is buggy (and I would not bet it works with version 7 and above) and URL are not registered along with saved pages.

For Web pages recording only, there are other alternatives: MHT Firefox extension among others similar and WebResearch from macropool, a german company. WebResearch is even far better for Web pages management (organization, editing, research).

I will wait for Snagit 11 to check Firefox integration. But I don't think that Techsmith will be able to update its software as fast as Firefox evolves. But it could at least make some progress. SnagIt 10 did not evolve over one year and a half, just fixing the scrolling bug in firefox 5, not event being able to the fix the one for having URL registered for the saved pages. What about a company not able to have a minor update every six months?
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brownghost

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Wow what a bummer... Well i hope some one else see the business opportunity to make a new screen capture tool, that supports firefox :)

thanks for nothing, been waiting forever for the plugin to be updatet..
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hitechcoach

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I don't understand the let down by the others. I find that the fewer FireFox extensions you have installed the better. For me I find that using the OneClick solution is a much better solution than the previous add-in.

While it is a change and change is difficult. I have never missed the old Snagit add-in.

I see the real problem is not with Techsmith but with FierFox. Firefox is making so many release to fix issues that is is making it hard for anyone to develop extensions. It is like hitting a moving target. If everyone was willing to pay a lot more for Snagit and also everyone would keep updated to the ,most current version them we could expert Techsmith to invest more to try to keep Firefox.

For me, I would much rather Techsmith spend their time improving Snagit than limiting SnagIt it to work with FireFox.
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E

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I agree ... I really dislike the new FF releases, and can't understand how ANY of the developers of add-ins are managing to keep up. Especially since the add-ins are free.
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cabbgt

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I am not sure what the fuss is about.... somebody (many) here is (are) not understanding the updated "scrolling capture" functionality.

The Snag-it capture now handles a scrolled window (of any application incuding browsers) with one click. I used to have the add-in from previous versions and the new functionality is great and works with all browsers all the time.... including right after a version update!

Mike Curtis has a coherent explaination is you just read it and try it..... (and he is not using a windows screen capture - just the PrtScn button as a hotkey)
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Pierre

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@cabbgt: this is just wrong that Snagit 11 does properly handle scrolling windows capture with firefox.

First, it does work with some windows but not with all.

Second, it rarely captures links included in any page. Just give it a try and I bet you will get a scrolling capture (if it works, see first statement) with a mess of capture links from all open tabs, i.e. not only the ones of the tab from which you launch the scrolling capture.

Finally, the Techsmith Support team does admit they cannot update their scrolling capture feature as fast as Mozilla releases firefox versions, I would say quarterly. Their pace is just as good for Microsoft browser, I would say an update once every two years.

I gave up updating Snagit and I will stay with version 9 because improvements are so few for standard needs of most users. For capturing and filing Web pages far better than Snagit does, any Firefox fan can use the free and amazing add-on Scrapbook or Scrapbook Plus. Anyone involving in documentation research and compilation would be interested; captures are HTML-based, that means their content can be indexed... and easily retrieved. They can be compressed in MHT format and the library is much more powerful than the one of Snagit.

I use Snagit every for all captures but Web content. And I love Snagit for what it does so good.

Cheers from France
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cabbgt

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this seemed to work pretty well (see image).... Not sure why I am not seeing the issue ... we just uses images to make notes on during development.... Good luck

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Pierre

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@cabbgt: sorry but I was unclear. Regarding the issue for capturing the links of any Web page, i was referring to the red/pink hotspots that you can get in the captured page after ticking the option "Preserve links" in Snagit capture menu.
Once page has been captured, go to Hotspot tab to check how the hotspots (related to captured links) do show up. In firefox, as long as multiple tabs are open, you will retrieve most links from all open tabs in the captured page. Not only the links of the capture page but also the links embedded in the pages from the other tabs. So you will see hotspots almost everywhere in the captured page.

Follow-up later (it's 11:25 pm in France)

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