which audio input should I select for recording?

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I am testing using camtasia to record a gotomeeting web conference.
When recording, there are multiple items listed in the recorded inputs, AUDIO INPUT SOURCE drop down.

Only one of them do I recognize, the one for my usb headset.

I want to record all the audio on the web conference, but none of the options really make that much sense, so I am doing trial and error to see which one captures all the people on the call.

how do you pick the right source in this situation?
which source corresponds to all the audio in the web conference?
here is a screenshot of the sources, no idea what they are except the one for my Plantronics headset, which is NOT the one I need to record, I want all people on the call to be recorded...


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Thomas, Ken

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Posted 5 years ago

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Rick Stone

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I would try also enabling the Record system audio function. Hopefully that will allow capturing the sound from the web conference in addition to your headset.

Cheers... Rick :)
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Rick Stone

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The thing to consider is that you have one input (your USB microphone) that will be recording your own voice. And you have what comes through the speakers providing the voices of the other participants. So hopefully the system audio will capture that. And in the end, hopefully you have everything you need!
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James .Cousins

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I've had to work with this scenario before: I found the following solution on a forum (which may have been on this website. The first necessary step is to right click the "sound" icon on the bottom right of your screen, and then select "Recording Devices." The window (captured below) will appear. In that, right click on "Stereo Mix," and select "Enable." Then, you should be able to choose "Stereo Mix" as the audio input option when using camtasia. This record anything that would have come through your system sounds.

Ultimately, I found that the best way was to test-drive the sound recording, so after performing the above steps, I made sure to set up a couple of "trial" webinars/GoToMeetings.

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Thomas, Ken

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James, I think you may be on to something. I will have to test this, but I think the one that looks like a PC sound card (called Stereo Mix on your computer, it is called Rec. Playback on my Dell) might be the best one to capture everything. Hopefully this will capture all the sounds coming in from the web conference. The others are various microphones that are on the machine, I think.

Unfortunately the only way to know, is to test before a live class in similar environment (where testers are connected like people will in the real session). Rick, the Record System Audio is an additional option which is documented to include/exclude the windows / operating system sounds. Unchecking this will prevent all the OS beeps bells and whistles from being part of the recording, if I understood the documentation properly.
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Rick Stone

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For what it's worth, I'd personally avoid using the stereo mix. I recently facilitated a webinar and wanted to include system sounds. And when I enabled the stereo mix as is suggested here, there was this horrible feedback high pitched sound that was reminiscent of the shower scene from the old Alfred Hitchcock movie "Psycho".

By all means it won't hurt to try. And I really REALLY hope it works for you.

But don't be too surprised if you see the same result I do.

Ken, I do understand about clearing the option for system sound. ;)

One way to prevent unwanted system sounds would be to close any email application and if your operating system is Windows 7 Pro or better, you likely have a "Presentation Mode" that can easily be turned on to suppress other things. Just press the Windows key and also press the X to bring it up. It's quite nice that way.

Cheers... Rick :)
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James .Cousins

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Yeah, well, and on top of both of these possibilities, another consideration is how your webinar software is feeding the audio into your machine. I use GoTo Meeting and I set the audio output to feed out to that stereo mix (the same as "conexant HD Audio in the image below). It might be possible to change your webinar settings to fit your recording device, as opposed to changing your recording device to fit your webinar settings.
 
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Thomas, Ken

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I will look at that, but I think the way it all fits together is very poorly done, from end user perspective. none of it fits together and in the end you have no idea if it will work, without testing it multiple times with scenario same as the live session with multiple users and then hoping nothing changes. none of the microphone options should be able to work, to capture the sounds on the web conference. the only thing that remotely seems possible to work would be the sound card related item. I just have to do a lot of testing to see if it will work.
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James .Cousins

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That's a shame... I hope things come together nicely anyhow. Also, Rick, thanks for posting your perspective. I haven't had the feedback, but it's nice to have that workaround in my back pocket.
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Rick Stone

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You know, it just really blows me away that the things like GoToMeeting, WebEx and Adobe Connect haven't yet solved how to easily and simply allow playing things like system audio in the meeting. I mean, it seems like a no brainer that folks would want to do that a LOT.

I've also heard talk about using a physical mixing device that connects to both your Microphone or line in (to feed audio into the computer) and also to the Speaker connection. The Speaker connection connects to a Line In or a Microphone input on the mixer and you also connect a Microphone as well. Then in Camtasia or even the webinar software, you just tell it to "listen" to the mixer. I've not tried this myself as my microphones are USB and I've not yet found a mixing device that allows connecting USB mics. ;)

Cheers... Rick :)
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Thomas, Ken

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I have tried several options, but the voices of participants on my gotomeeting call are NOT being recorded by camtasia.  any suggestions on how to get this to work?
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Rick Stone

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Wow Ken, I'm not sure what else to suggest other than that you might want to contact TechSmith support. They are really good to help with things.

https://support.techsmith.com/hc/en-us

Moments ago I logged into GoToMeeting with my wife connected on her PC on the other end. We had VOiP audio via GoToMeeting. I kicked off the Camtasia recorder and told it to record system audio.

Camtasia recorded both me and her just fine. During playback, I'd be hard pressed to say it wasn't her actually speaking.

Cheers... Rick :)

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