While rendering a project in Camtasia 9 to mp4 camtasia crashes after rendering 80.1% of the video. Any clue how to fix this?

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I bought Camtasia 9 a few days ago. While rendering one of the projects to mp4 Camtasia repeatedly hangs after rendering 80.1% of the video. Any clue how to fix this?
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Yashavant Kanetkar

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Posted 10 months ago

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Samarn Sumrith

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I guess you have .mp4 file(s) on timeline right?
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kayakman, Champion

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perhaps this technique can help?

How To Find And Fix Production Failures
http://www.screencast.com/t/nc9g32KKqbHx
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Yashavant Kanetkar

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No I have AVCHD video files (.mts) and screen recorded camtasia files (.trec). I am exporting them to mp4. For some projects I am able to do this successfully, for some it stops after doing 80 to 90 % rendering.
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Samarn Sumrith

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try to encode AVCHD video with VidCoder or Handbrake to .mp4 file with frame rate 30fps. then update media with .mp4 file to replace .mts on timeline. and try to render it again.
(Edited)
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Oxford College of Garden Design

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I have  the exact same problem
I try and update files created in Camtasia 8  in Camtasia 9 and the computer freezes up during the rendering.  It has nothing to do with the complexity of the file as I can make the same changes in V8 and it will render with no issues.  Try and do the same in V9 and the rending is very slow and eventually freezes the whole machine and the only option is to reboot.

I sent the tech team one of the files that was freezing up, only to be told that they had no issues rendering it and it must be my machine.

This was extremely unhelpful and I have given up using V9 
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Yashavant Kanetkar

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I have found out a workaround for version 9. Download HandBrake opensource video converter. It  is free. Convert your MTS file into MP4 file. Then in Import Media import this MTS file. This solved my problem. I don't think it has got anything to do with the machine. Must be some irreproducible software bug.
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Yashavant Kanetkar

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Sorry import the MP4 file