Why can't Camtasia 8 or 9 upload 1080p videos for me?

  • 1
  • Question
  • Updated 1 month ago
  • Answered
  • (Edited)
I export the default settings for 1080p and it actually does that (I look in the files settings and it is 1080) but when I upload on on Youtube the videos always turn into 720p. I don't know what to do and I would appreciate some help. I don't think Youtube has a limit because so many youtubers as standard 1080 and also 4K.

The project settings on camtasia are on 1080p HD

Thank you for reading and I am looking forward for a reply!
Photo of ninewinters

ninewinters

  • 29 Posts
  • 3 Reply Likes

Posted 2 years ago

  • 1
Photo of Samarn Sumrith

Samarn Sumrith

  • 114 Posts
  • 39 Reply Likes
when you play your video on youtube. try to click on setting on video on youtube then choose to 1080p. 
Photo of ninewinters

ninewinters

  • 29 Posts
  • 3 Reply Likes
Of course I do that, this is how I know that youtube shows 720p and not 1080p.
Photo of kayakman

kayakman, Champion

  • 6240 Posts
  • 1828 Reply Likes
I don't do YouTube, but I've seen other posts on this forum that discuss this issue

those posts suggests that YouTube will initially create 720p videos, then later upgrade them to 1080p as time allows ???
Photo of ninewinters

ninewinters

  • 29 Posts
  • 3 Reply Likes
Yes youtube begins a video at the lowest quality and then increases. This might take 30 minutes to an hour. The problem is for me that it never goes above 720p even though the video is 1080p. But I think that sometimes it might not be 1080p but something else happens and just shows that falsely. Also youtube doesn't have options for that it just goes to the maximum.

If you insert 720p recordings, edit it with other elements and then export it into 1080p, would maybe that cause the problem? Just a theory.
Photo of Dubie

Dubie

  • 950 Posts
  • 730 Reply Likes
There could be various reasons you are not seeing it as 1080 (or higher).

One could simple be browser related. Have you checked it in different browsers?

A way you can also check if it is there in 1080 is to play it back with flash and not HTML5
to do this add this to the end of your Youtube link

&nohtml5=1

Then check the quality  (click the quality gear) and see if it has the 1080p option.

It could be you internet speed. Youtube tries to show you the video at the best speed that will not have you waiting on it buffering.

It could just need to be processed (by youtube) longer before its available in a higher resolution.

There is alot happening with your video when you upload it to Youtube.

Here is a good vid on the processing of Youtube vids that may be helpful

https://www.youtube.com/watch?v=4CJvasYJP6o
Photo of Dubie

Dubie

  • 950 Posts
  • 730 Reply Likes
Edit:
It could be you internet speed. Youtube tries to show you the video at the best speed that will not have you waiting on it buffering.

I meant resolution not speed :)
Photo of ninewinters

ninewinters

  • 29 Posts
  • 3 Reply Likes
But it has the manual and automatic settings for that for the user to choose right? Would they also hide it for that reason? I do have a relatively slow connection though and my automatic is 720 on youtube.

Also the &nohtml5=1 still shows 720. And the other browser. It is so annoying because if a client asks for 1080, I give a file like that and then in the end it turns out 720 I can get in trouble!
Photo of ninewinters

ninewinters

  • 29 Posts
  • 3 Reply Likes
Thank you for the detailed answer, appreciated!
Photo of Robert R.

Robert R., Online Community Admin

  • 1465 Posts
  • 414 Reply Likes
Hi Ninewinters;

If you right-click on the produced MP4 file (prior to uploading it to YouTube) then go to Properties and click on the Details tab, what does it say for Height / Width?

-Robert
Photo of ninewinters

ninewinters

  • 29 Posts
  • 3 Reply Likes
As I said on the description, in the properties it says: 1920 x 1080, also data rate 5538, 30fps. But why would youtube change this and all my other videos, even months old to 720? It doesn't have any options like that on Youtube, it just takes your resolution and applies it slowly withing an hour. Maybe the info is fault somehow?
(Edited)
Photo of Robert R.

Robert R., Online Community Admin

  • 1458 Posts
  • 414 Reply Likes
Hi Ninewinters;

As those are the project settings I would like to make sure the produced file is actually 1080p. Please produce to a local file (and not direct to YouTube) and check the resolution. Looking in the thread history I see no links to the video on YouTube; would it be possible to share the video so we can look into whether it is based on your local internet connection?

Note it may take up to 24 hours for HD (1080p) and UHD (4k) content to appear on YouTube (this is so their transcoding servers can accurately queue then transcode content).

-Robert
Photo of ninewinters

ninewinters

  • 29 Posts
  • 3 Reply Likes
I just described the produced files information on its properties, not inside Camtasia. Here is the video: https://www.youtube.com/watch?v=M1wma6H1TwY .

The files properties say what I say on the previous comment, and here in 2 browsers and in &nohtml5=1 it is 720 for some reason. Also this happens to all my videos since I started with camtasia like a year ago. But now I want to work for clients so I can't have this happen to them.
Photo of Stephen Wagner

Stephen Wagner, Employee

  • 606 Posts
  • 146 Reply Likes
I am seeing a 1080p version of your video on YouTube.



-Stephen
Photo of ninewinters

ninewinters

  • 29 Posts
  • 3 Reply Likes
Oh wow! I never see it but the thing is that I do see it in everyone else videos, I even watch 4K sometimes, so this confused me a lot. I don't understand why it doesn't allow me on my videos but I am happy at least it works normally.

Thank you Stephen, Robert and everyone else for the support!
(Edited)
Photo of swenthomas111

swenthomas111

  • 3 Posts
  • 0 Reply Likes
I have tried a lot and found this video helpful TO MAKE 1080P videos

https://www.youtube.com/watch?v=UGnHXsPeypE&t=24s