Why can't I capture video with Snagit Chrome Extension?

  • 1
  • Problem
  • Updated 4 years ago
I don't get a video option when I choose a region to record. Any reason?
Photo of Gail Palubiak

Gail Palubiak

  • 1 Post
  • 0 Reply Likes
  • confused

Posted 4 years ago

  • 1
Photo of Josh Holnagel

Josh Holnagel, Employee

  • 426 Posts
  • 80 Reply Likes
Hi Gail,

The reason for this is that the Snagit for Google Chrome extension takes advantage of the built-in Chrome screensharing options when capturing video. Chrome allows sharing of the entire screen or individual windows, but unfortunately not a specific region of the screen. Image capture is a little different, so region selection is possible (within a browser).

Hope that helps, and thanks for posting.

-Josh

This conversation is no longer open for comments or replies.