Why can't I join two saved image files in Snag It 8? The File menu on earlier versions had an "Insert Image" option, but now it's gone!

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  • Updated 2 months ago
Why can't I join two saved image files in Snag It 8?  The File menu on earlier versions had an "Insert Image" option, but now it's gone!

=== Snagit 2018.1.1.924 [enu] Diagnostics ===
System Information:
Virtualization: None
Windows 10.0 Build 17134

Display Information:
Display Width: 1680
Display Height: 1050
Display Origin: 0,0
Number of displays: 1
Display 1: (primary)\\.\DISPLAY4
Display 1: left=0, right=1680, top=0, bottom=1050
Display 1: dpiX=96, dpiY=96
Global display dpi: 96, 96
Display Colors: 32 bit

Updater Information:
Product name: Snagit, 64-bit
Current version: 18.1.1, next version: 18.2.2
Bitness: 64








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mjmontgo2016

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  • frustrated

Posted 2 months ago

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Rick Stone

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Hi there

While I'm unable to explain why this option disappeared, are you unable to open the desired image you want to insert, then give focus to the host image, and click and drag the image you want to add from the tray?

Cheers... Rick :)

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davidlambert

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I'm a little confused. Your initial comment asks 'Why can't I join two saved images in Snag It 8?' yet your diagnostics report shows you are using SnagIt 2018.
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mjmontgo2016

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Hi Rick.....yes, I tried to drag the file I wanted to insert up from the tray (while holding down my left button on the mouse), but it would not drag.
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mjmontgo2016

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Hi David....good catch! I assumed I was using SnagIt8 because the shortcut icon for it (provided by TechSmith) says “SnagIt8” right on the icon
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davidlambert

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Is it an icon from an older installation that never got deleted? My shortcut icon appears below.
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mjmontgo2016

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That may be the case, I know that when I installed SnagIt9 years later, the same SnagIt8 icon appeared on my desktop for that too ( I later uninstalled SnagIt9 because I didn’t like it as much as 8).
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Rick Stone

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Hello again

I have a video in the process of being uploaded to YouTube. See if it helps.



Cheers... Rick :)
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mjmontgo2016

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Thanks Rick! I’ll check it out.