Why does Camtasia crash when I use visual effects?

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Here's a screencast video https://www.screencast.com/t/tuOiXdahxqA
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Posted 1 month ago

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Joe Morgan

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I'm running the latest version and not experiencing this issue. I just tested for it.

If you're running a decrete graphics card, I would check for and updates available for the card.

You could try a repair install.
However, being that you just updated the program.It's a bit of a shot in the dark. Repair installs generally take only a couple of minutes. So attempting one won't  take as long as my time invested responding to you.



After wards if it doesn't work.You could delete the Camtasia folder from the registry. Making for a more comprehensive reinstall. When you restart Camtasia the folder will be regenerated.
However, this would reset Camtasia back to it's factory settings. So the  move is a bit drastic as you would lose any preset preferences and custom settings. It would literately be as if you installed Camtasia for the first time.



Other than that, If restarting the computer gets you nowhere, which should be the "First" thing to try.

You can always contact support.

This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe