why does image I want to capture becomes big?

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  • Updated 1 year ago

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Sarn Freiner

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Posted 1 year ago

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Robert R., Online Community Admin

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Hi Sam;
This is likely caused by DPI scaling on your Windows desktop. Please right click on the desktop and go to Display Settings and then look for the Scaling option; Jing requires Windows to be set at 100%, if it isn't set at 100% you'll need to set it there then restart/re-login to Windows.