Why when I record my screen does the mouse pointer/cursor not appear in the recorded video? I'm using Camtasia version 2018.0.1 (build 3457). Obviously with the pointer not present camtasia won't allow me to utilise the cursor effects which I require.
Posted 1 year ago
Hi there
I'm not sure why it happens. But it happened to me a ways back. TechSmith support had me change the recording type from TREC to AVI in the Recorder settings. From the Recorder, click Tools > Options.
This fixed it for me. But the down side is that when you make this change, the mouse effects in Camtasia are no longer possible because this setting causes the mouse to become "burned in".
Hopefully this will be helpful to you.
Cheers... Rick :)
I'm not sure why it happens. But it happened to me a ways back. TechSmith support had me change the recording type from TREC to AVI in the Recorder settings. From the Recorder, click Tools > Options.
This fixed it for me. But the down side is that when you make this change, the mouse effects in Camtasia are no longer possible because this setting causes the mouse to become "burned in".
Hopefully this will be helpful to you.
Cheers... Rick :)
kayakman, Champion
Thanks Dubie, I have contacted tech support and they suggested the same thing. I'm downloading the update now. Hopefully this will fix my issue.
Thanks
Rob
Hope that fixes it for you. Fingers crossed.
If you get a chance let us know if it worked.
Dubie
TechSmith Resources
Support Tutorials Version Downloads _________________________________________________________
If you get a chance let us know if it worked.
Dubie
TechSmith Resources
Support Tutorials Version Downloads _________________________________________________________
This is still a problem. I'm up to date and having the invisible cursor problem too. I never had the problem until I discovered I should be using the "Pause" button when recording, which I loved up until it started causing the cursor to disappear periodically during the same .trec recording. I'm not a fan of the .avi solution because that's just a flattened movie format and I use the cursor editing features, like turning it off sometimes. Rendering the movie doesn't bring it back. I can apply cursor filters because they think it's there, I get the cursor properties, but those don't do anything.
If any of that helps, perhaps this can be fixed. It happens maybe once every 10 pauses, very intermittent. My only advice is, stop using the pause button, unfortunately.
If any of that helps, perhaps this can be fixed. It happens maybe once every 10 pauses, very intermittent. My only advice is, stop using the pause button, unfortunately.
What operating system are you using?
I'm asking because this was a problem that seemed to afflict Windows 7 users primarily and possibly Win 8 users as well.
There were a lot of posts regarding this behaviour with Camtasia 8. Before Windows 10 was released.
It's rare to see this reported these days. I'm just trying to rule out the operating system as the source.
Regards,Joe
I'm asking because this was a problem that seemed to afflict Windows 7 users primarily and possibly Win 8 users as well.
There were a lot of posts regarding this behaviour with Camtasia 8. Before Windows 10 was released.
It's rare to see this reported these days. I'm just trying to rule out the operating system as the source.
Regards,Joe
Rob
Changing it to avi does work with showing the pointer but it still won't allow me to add any cursor effects to my screen recording. One issue down, one to go :)
Thanks
Rob