Why doesn't transparent fill work? It fills with white instead.

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  • Updated 1 month ago
Previously, using the paint bucket tool was an easy way to eliminate a white background around an image but it no longer works!  For some reason, it just fills with white. What is going on?!!!
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Tara

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Posted 1 year ago

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Paul

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It works for me in SnagIt 2018.  What version are you using?
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Tara

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I really don't know.
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Rick Grunwald

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Tara - in the Editor go to HELP / About Snagit to get your version number
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Tara

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Aw, phooey!  I'm gonna have to resort to using Photoshop which is so much more work.
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Rick Grunwald

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Not really ... are you seeing the transparent "Fill" in the fill bucket settings?. Other than the random glitch that Rick Stone described, you should be able to fill enclosed areas with"transparent"
You can also find IMAGE / CANVAS COLOR and change it there
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Rick Stone

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Hi there

I've seen it happen where sometimes the image is kind of stubborn and doesn't want to save or allow transparency. In those cases, I think I save it as a PNG, then close any trace of it and open it again. After opening again and ensuring the background is configured as transparent via Image > Canvas Color, it then allows me to use the paint bucket to flood fill with transparent.

Cheers... Rick :)
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Albert CLAESEN

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There is also a possibility to 'convert' one (or more in batch) in the library.
When a picture is captured, you can find it in the library.
Select the picture by right-clicking:


Then you have 4 steps to go, eventually you can add more files to convert



You can choose already some options 


In the thirth step you can convert to 'True color +transparency (32-bit)



In the fourth (final) step you can control your choises and finish



I wish you Success!

Albert
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Tara

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This worked perfectly!! THANK YOU!

Still more steps than I ever had to use in Snagit, but less hassle than Photoshop.
(Edited)
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Tara

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Ahhh . . . canvas color must be set to transparent!!! That's exactly what was wrong!!!! I thought I was going crazy. Thanks so much! Sometimes you just gotta pick someone else's brain.
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Katherine Burkholder

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Tara, try right clicking the picture and choose "Flatten All", then the transparent paint bucket should work. This happen to me and this is how I got around it. Hope this helps you too!