Why is camtasia not connected to the internet? (youtube & google drive)

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  • Problem
  • Updated 4 years ago
When I try to produce it says "Were sorry, Camtasia cant connect to youtube"

can i get any help?
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Platinum Gamers .

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Posted 5 years ago

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Culver Ganem-Redd, Employee

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Thanks for getting in touch! Unfortunately, there are quite a few different things that could potentially be causing this error that are beyond the scope of what I can do here. To make sure all the possibilities are covered, I highly recommend creating a ticket with TechSmith's support department. They'll be able to walk you through the troubleshooting process and hopefully get your problem resolved as soon as possible.

Please don't hesistate to let me know if you have any other questions or concerns,
-Culver Redd
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Eloy Rodriguez

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What a lame reply. Literately 1000s must have the same specific problem
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Bob Stretch

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Anyone found a solution?
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I am having the same problem. I want to produce to Google Drive. I am connected to the internet and my Google Drive is open. I don't have this problem with Snag-it. 12. Please help. this is frustrating. I am a Google Trainer and use Drive to host my videos.
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I'm getting the error as well.
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Dan Benton

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Same here
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charlie penado

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Try This 

1. Go to Windows Firewall and under actions make a new rule
2. You will have to do the same process for both inbound and outbound rules 
3. Select program and click next
4. Select the path where you have Camtasia.exe and click next
5. Select "Allow the Connection" and click next
6. Choose when you want the rule to apply (I just chose all)
7. Make a name for the rule for example "Camtasia Connection" and click next
8. Click finish and you should be set. 


Hope this helps
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look in the diskussion
"We're Sorry, Camtasia cannot connect to Youtube. Check your Internet Connection!"

Seems there is a solution I wrote today when outgoing connections of the system are working but no google connection (youtube) from Camtasia is running.